THE LAST WILL BE ON OCTOBER 19TH.
AS YOU'LL NOTE, ON THE SCREEN, IF YOU ENCOUNTER ANY CHALLENGES
E-MAIL ANGELINA GUDILLA OR CALL 212-566-5555 EXTENSION 202 AND
ASK TO SPEAK WITH WENDY.
WITH REGARDS TO THE AUDIO VISUAL FEATURES, IT IS PROVIDED THROUGH
AN ONLINE WEBINAR SYSTEM.
THE CAPTIONING IS PROVIDED THROUGH THIS ACCESS POINT LINK
AS NOTED ON THE SCREEN.
AT WWW.STREAMTEXT.NET.
IF YOU HAVE FOUND CAPABILITIES MAKE SURE SPEAKERS ARE TURNED ON
AND HEAD PHONES ARE PLUGGED IN.
EACH PARTICIPANT CAN TEST THE AUDIO THROUGH THE WEB EX-EVENT
CENTER BY SELECTING THE I WILL CALL BUTTON.
WEBEX WILL FORWARD A SURVEY TO ALL PARTICIPANTS THE END OF THE
WEBINAR WHICH WILL GUIDE FUTURE PRODUCTION.
THE FULL CONTENT WILL BE POSTED.
I WOULD LIKE TO SEND MY GRATITUDE FOR SMSA FOR THIS
PROCESS.
AND I'D LIKE TO THANK THE AMERICAN INSTITUTES FOR RESEARCH
IN DEVELOPING THE ELECTRONIC MANUALS AND EACH POWER POINTS
FOR THE FOUR WEBINARS.
HECTOR MASON WILL BE THE FEATURE PRESENTER OF THE WEBINARS.
ALL OF THESE INDIVIDUALS WILL BE ABLE TO ANSWER QUESTIONS AT THE
CONCLUSION OF THE PRESENTATION.
I WANT TO EXPRESS ANY GRATITUDE TO ANGELINA WHO PROVIDES ALL OF
THE OVERSIGHT AND PRODUCING THESE WEBINARS.
THE PRIMARY OBJECTIVE OF EACH OF THE FOUR WEBINARS IS TO HAVE
PROPERTY OTP PERSONNEL SUBMIT EXCEPTION REQUESTS TO SMSA
THROUGH THE OTP EXTRANET ACCOUNT.
AT THE PRESENT TIME, MANY REPRESENTATIVES ARE STILL FAXING
PAPER REQUESTS, WHICH DRAMATICALLY SLOWS DOWN THE
APPROVAL PROCESS.
NOW, I'M ASKING ALL PARTICIPANTS TO MUTE THEIR PHONES THROUGHOUT
THE COURSE OF THE WEBINAR AND TO SUBMIT QUESTIONS AND WE'LL HOLD
A Q AND A PERIOD AT APPROXIMATELY 2:20 P.M. EASTERN
STANDARD TIME.
WE HAVE LEARNED THE BEST WAY TO PROCEED IS HAVING UNINTERRUPTED
PRESENTATION.
BASED ON THIS CONTRACT WITH WEB EX, WHICH IS RECORDING EACH OF
THE WEBINARS, THEY'RE COMPLIANT WITH FEDERAL RULES CONCERNING
VISUALLY OR HEARING IMPAIRED PARTICIPANTS.
FOLLOWING THE PRESENTATION, WE'LL KEEP TRACK OF THE
QUESTIONS SUBMITTED AND RESPOND TO THEM.
WE'LL GET RESPONSES OUT VERY SHORTLY.
SO NOW, IT IS MY PLEASURE TO INTRODUCE THE SENIOR RESEARCH
ANALYST AT AIR AND PLAYS A KEY ROLE IN THE PROJECTS THAT
REQUIRE LEADERSHIP AND EXPERTISE IN ADULT EDUCATION, TRAINING,
RESEARCH, AND TEXTUAL TECHNIQUES.
HE'S WELL GIFTED AND SHE IS A GREAT PLEASURE TO WORK WITH.
WITH THAT, PLEASE, ANNASTEIN IT'S YOUR PRESENTATION.
>> HELLO EVERYONE.
THANK YOU VERY MUCH FOR BEING HERE TODAY.
THIS, MY PRESENTATION WILL BE ABOUT 40 MINUTES AND ABOUT 2:20
WE'LL PROVIDE SOME OPPORTUNITIES FOR YOU TO ASK AND HAVE
QUESTIONS.
TODAY IS USING THE SAMSA NEWSER ACCOUNTS.
SORRY.
TODAY'S WEBINAR HAS FIVE MAJOR SECTIONS.
IT IS ORGANIZED INTO FIVE MAJOR SECTIONS.
THE FIRST IS PURPOSE AND OBJECTIVE.
SECOND IS OVERVIEW OF OTP EXTRANET PURPOSE AND FEATURES,
THE THIRD SECTION IS COUNSELLOR USER ACCOUNTS.
THE FOURTH IS COUNSELLOR PERMISSIONS AND
RESPONSIBILITIES, AND THE FIFTH IS CALLED PREFERENCES AND
ACCOUNT MANAGEMENT.
PURPOSE AND OBJECTIVE.
THIS IS THE FIRST OF A SERIES OF FOUR WEBINARS ON HOW TO AUTO
MATE THE PROCESSING OF SMAMSA FORM FMA 168, EXCEPTION REQUEST
AND RECORD OF JUSTIFICATION.
THROUGH AN ONLINE SYSTEM CALLED THE OTP EXTRANET.
THE PRIMARY PURPOSE OF THE WEBINARS IS ENCOURAGING OPIOD
TREATMENT PROGRAMS THROUGHOUT THE UNITED STATES TO UTILIZE THE
WEB-BASED EXTRA NET SYSTEM WHEN SUBMITTING PATIENT EXCEPTION
REQUESTS AS PART OF THE OVERSIGHT PROCESS.
BY THE END OF THE WEBINAR, WE EXPECT THAT PARTICIPANTS WILL BE
ABLE TO DESCRIBE OR EXPLAIN THE ROLE AND FEATURES OF THE SYSTEM,
ADVANTAGES TO PROCESSING REQUIRED FORMS SMA FORMS ONLINE.
THE IMPORTANCE OF INDIVIDUAL ACCOUNTS, HOW TO OBTAIN AND
MANAGE COUNSELLOR ACCOUNTS, PERMISSIONS OF ACCOUNTS FOR
SUPPORTING OTP'S SUBMISSION OF EXCEPTION REQUESTS, AND KEY
ACCOUNT FEATURES FOR MANAGING SMSA 168 FORMS.
BEFORE WE CONTINUE, THERE ARE IMPORTANT TERMS WE'D LIKE TO
PRESENT TO YOU.
THERE IS A TABLE HERE WITH TWO COLUMNS.
IN THE LEFT COLUMN THERE ARE TERMS AND RIGHT THERE ARE
MEANINGS OF THE TERMS.
THE FIRST IS COUNSELLOR USER TYPE.
THE MEANING OF THIS IN THIS WEBINAR IS OTP EXTRA NET ACCOUNT
TYPE THAT IS INCLUNDED FOR NONPHYSICIAN PERSONNEL.
THE SECOND TERM IS ACTUALLY OTP.
THE MEANING OF THAT IS THE SAMSA'S POIOD TREATMENT PROGRAM.
THE THIRD IS OTP EXTRANET SYSTEM.
THE MEANING IS AUTO MATED DATA PROCESSING WEBSITE TO SUPPORT
REGULATORY REQUIREMENTS ONLINE.
THIS IS SYNONYMOUS WITH WHAT WE'RE CALLING OTP EXTRANET.
THE FOURTH TERM IS PATIENT EXCEPTION REQUEST.
AND THE MEANING OF THIS IS THAT FORM ADDRESSES REGULATORY
REQUIREMENTS TO TREAT INDIVIDUAL CLIENTS IN WAYS THAT VARY FROM
OPIOD GUIDELINES.
CAN I ASK EVERYONE TO MUTE THEIR TELEPHONE PLEASE?
I'M GETTING A LOT OF FEED BACK NOISE.
NEXT SECTION IS THE OVERVIEW OF OTP EXTRANET.
THE FIRST QUESTION HERE IS -- CAN I PLEASE ASK EVERYONE TO
MUTE THEIR PHONES?
THERE IS AN ENORMOUS AMOUNT OF FEED BACK.
THANK YOU.
THE SLIDE WE'RE LOOKING AT NOW IS TITLED OVERVIEW OF OPT EXTRA
NET.
WHAT ARE THE CORE FEATURES AND ADVANTAGES OF USING THE OTP
EXTRANET?
IT PROVIDES AN ONLINE SET OF FILLABLE FORMS, ELECTRONIC WORK
FLOWS AND CORE FEATURES THAT FACILITATE FEDERAL COMPLIANCE
FULFILLMENT.
IT SUPPORTS AUTO MATED PROCESSING OF PROVIDER REQUESTS
FOR TREATING PATIENTS IN A MANNER DIE VERGENT FOR OPIOD
THERAPIES.
THIS IS A PATIENT EXCEPTION REQUEST MENTIONED IN THE
PREVIOUS SLIDE.
IT AUTO MATES OTP CERTIFICATION, RECERTIFICATION, AND ASSOCIATED
APPROVALS.
IT INCREASES THE ACCURACY AND EASE WITH WHICH THEY'RE ABLE TO
MONITOR AND FACILITATE COMPLIANCE WITH FEDERAL
REGULATIONS.
IN ESSENCE, THE FORM IS PROVIDING A QUICK APPROVAL
PROCESS, THE OTP EXTRANET DOES.
IT ENABLES SIGNATURES AND AUTHORIZATIONS.
IT ALSO OFFERS THE OPPORTUNITY FOR INFORMATION DOCUMENTATION,
ACCESS AND MANAGEMENT, IT PROVIDES VARIOUS USER ACCOUNT
TYPES WITH SPECIFIC PERMISSIONS.
AND IT ALSO PROVIDES AUTO MATED OUTPUTS.
IN OTHER WORDS IF YOU NEED TO GENERATE LETTERS OR PDFs THESE
ARE THE OUTPUTS.
THERE ARE VARIED USER ACCOUNT TYPES WITH SPECIFIC PERMISSIONS.
TODAY WE'RE TALKING ABOUT THE COUNSELLOR USER TYPE.
THERE IS PROGRAM PHYSICIAN TYPE.
PROGRAM DIRECTOR USER TYPE AND SPONSOR USER TYPE.
NOW WE'RE GOING TO TALK ABOUT COUNSELLOR USER ACCOUNT.
IT IS IMPORTANT TO NOTE AS WE MOVE FORWARD THAT THE OTP EXTRA
NET COUNSELLOR ACCOUNT TYPE IS INTENDED FOR NONPHYSICIAN OTP
STAFF WHOSE JOB DUTY SUPPORT THE PATIENT EXCEPTION REQUESTS.
IT'S A TYPE OF USER ACCOUNT WHOSE NAME DOES NOT REFLECT A
JOB TITLE OR POSITION NAME HELD BY THE ACCOUNT HOLDER AT OTP.
KOUBS COUNSELLOR OR ACCOUNT HOLDERS CAN BE OTP COUNSELORS,
WHICH MEANS THEY CAN BE INDIVIDUALS WHO ARE CURRENTLY
EMPLOYED AS COUNSELLORS IN A SAMSA CERTIFIED OTP OR
RESPONSIBLE FOR HANDELING EXCEPTION REQUESTS OR SMA 168.
COUNSELLOR USER ACCOUNTS.
WHICH FEATURES ARE ENABLED FOR COUNSELLOR ACCOUNT HOLDERS?
OTP EMPLOYEES CAN SUPPORT THE PATIENT EXCEPTION REQUIREMENTS
ONLINE.
HOLDER ACCOUNTS CAN CREATE AND MODIFY AND THEY CAN VIEW, AND
PRINT ALL SIGNED OR SUBMITTED SMA 168s FOR OTPs ASSOCIATED
WITH THEIR ACCOUNTS.
COUNSELLOR ACCOUNT HOLDERS CANNOT SIGN, OR SUBMIT SMA 168.
ONLY A PROGRAM PHYSICIAN CAN SIGN AND SUBMIT A PATIENT
EXCEPTION REQUEST.
WHAT ARE SOME KEY REQUIREMENTS?
THERE ARE FIVE IMPORTANT REQUIREMENTS FORE YARTING AND
USING COUNSELLOR ACCOUNTS.
I PRESENT HERE A TABLE WITH TWO COLUMNS, IN THE RIGHT THERE ARE
REQUIREMENTS FOR COUNSELLOR USER.
THE FIRST PERTAINS TO THE NUMBER OF USER ACCOUNTS THAT A
COUNSELLOR CAN HAVE.
THE REQUIREMENT IS THAT COUNSELLOR USERS MAY HAVE ONE
ACCOUNT FOR EACH OTP THEY WORK IN.
THE SECOND IS A TYPE OF USER NAME.
IT MUST BE AN E-MAIL ADDRESS.
IT MUST BE UNIQUE TO THE RESPECTIVE OTP.
THE THIRD IS WORKING IN MULTIPLE OTPs.
THERE MIGHT BE USERS WHO WORK IN MULTIPLE PROGRAMS.
THEY CREATE A SEPARATE ACCOUNT WITH A DIFFERENT USER NAME AND
ADDRESS FOR EACH SEPARATE ACCOUNT.
THE NEXT PERTAINS TO COMBINING USER ACCOUNTS.
THE REQUIREMENT IS THAT COUNSELLOR ACCOUNT TYPES MAY NOT
BE COMBINED WITH ANY OTHER USER ACCOUNT TYPE.
THE FINAL FEATURE IS PASS WORDS.
THEY MUST BE CHANGED EVERY 90 DAYS AND ALL USERS WILL RECEIVE
E-MAIL NOTIFICATION TO CHANGE THEIR PASS WORDS.
WHAT ARE REQUIREMENTS FOR MAINTAINING SECURITY?
ALL USERS CAN PLAY A ROLE IN PROMOTING SECURITY OF THE OTP
SYSTEM.
THE CONFIDENTIALITY REQUIREMENT PERTAINS TO FEDERAL LAW PART
TWO.
USERS SHOULD NOT SHARE ACCOUNT USER NAME AND PASS WORDS.
AND SHOULD ALERT ADMINISTRATORS IN CASE OF UNAUTHORIZED ACCESS.
IT IS IMPORTANT THEY DO NOT ENTER PATIENT IDENTIFYING
INFORMATION INTO THE SYSTEM.
ONLY PATIENT ID NUMBERS SHOULD BE ENTERED.
IT SHOULD NOT BE A SOCIAL SECURITY NUMBER OR IDENTIFYING
INFORMATION.
AND IS IMPORTANT TO NOTE ALL ACCOUNTS ARE DISABLED WITH
TERMINATION OF EMPLOYMENT.
WHAT IS THE PROCESS FOR CREATING A COUNSELLOR USER ACCOUNT?
THERE ARE SEVEN KEY STEPS IN CREATING THE ACCOUNT.
IN THE SLIDES COMING AFTER THIS SLIDE I WILL PROVIDE SOME SCREEN
SHOTS.
STEP ONE.
FIRST THING YOU NEED TO DO IS REQUEST AN ACCOUNT AT HTTP:FOR
THE REQUESTS.
STEP TWO, SELECT COUNSELLOR TAB.
THIS WILL LAUNCH THE COUNSELOR ACCOUNT REQUEST FORM.
I WILL SHOW YOU THAT SHORTLY.
STEP THREE, COMPLETE THE FORM AND KNOW THAT ALL FIELDS ARE
MANDATORY EXCEPTION FOR THE PROGRAM ADDRESS LINE TWO.
STEP FOUR, REVIEW THE TERMS.
INDICATE ACCEPT STANCE AND UNDERSTANDING.
STEP FIVE, REVIEW CONFIRMATION.
STEP SIX, CHECK YOUR E-MAIL.
AND RECEIVE AND REVIEW AN E-MAIL.
PLEASE MAKE A NOTE OF THIS.
STEP SEVEN, RESPOND TO THE E-MAIL WITHIN SEVEN DAYS.
NO TEXT IS NECESSARY.
JUST CLICK REPLY.
CLICK SEND, THIS WILL COMPLETE YOUR REQUEST FOR THE ACCOUNT.
I'LL SHOW WHAT YOU THESE LOOK LIKE NOW.
THIS IS STEP 1 AND 2.
FIRST THING YOU'LL DO IS TO REQUEST THE ACCOUNT.
AND THEN, SELECT THE COUNSELLOR TAB.
THERE ARE FOUR TABS.
HERE IS THE SCREEN SHOT.
THE FIRST IS PROGRAM SPONSOR.
BELOW THAT, PROGRAM DIRECTOR.
THEN ADVISE FUN, THEN THEN, THE COUNSELLOR TAB.
THIS IS WHAT YOU'LL SEE.
YOU'LL SEE AN APPLICATION AND NOTE THAT I HAVE A SCREEN SHOT
THAT CONTAINS PAPS A QUARTER OF THE APPLICATIONS AND PROVIDES
ADDITIONAL INFORMATION ABOUT REQUESTING AN ACCOUNT AT THE TOP
INCLUDING A PHONE NUMBER TO ACT AFTER SUBMITTING YOUR REQUEST.
SO THE SCREEN SHOT I HAVE HERE SHOWS PART OF AN APPLICATION
WHERE YOUR NAME OF THE PROGRAM YOU'RE WORKING IN, THE CITY, AND
SO FORTH.
WHEN YOU CLICK ON THE LINK I PROVIDED EARLIER, THIS IS THE
FORM YOU'LL SEE.
YOU'RE REQUIRED TO COMPLETE THE FORM EXCEPT FOR LINE TWO.
WHICH IS SHOWN HERE.
THEN, YOU'LL BE PROVIDED WITH THE TERMS.
ALL RIGHT?
THERE IS A CHECK BOX HERE.
THE BOTTOM LEFT SIDE OF THE SCREEN.
TO CHECK TO SHOW YOU AGREE TO THE TERMS OF USE FOR THE SYSTEM.
AFTER YOU DO THAT, YOU'LL REVIEW A CONFIRMATION E-MAIL THAT
PROVIDES YOU WITH SOME ADDITIONAL INFORMATION.
SORRY.
A CONFIRMATION PAGE THAT PROVIDES ADDITIONAL INFORMATION
AND INDICATES YOU SHOULD RECEIVE AN E-MAIL FROM SMSA WITHIN
MINUTES.
AND THIS IS WHAT STEPS 6 AND 7 WOULD NEED TO DO AFTER YOU
RECEIVE AND SUBMIT THE PAGE YOU RECEIVE.
YOU'LL CHECK AND RESPOND.
SO CHECK YOUR E-MAIL AND THIS CENTER SHOULD COME FROM OTP AND
YOU'LL HIT REPLY USING THE SAME E-MAIL TO WHICH IT WAS SENT.
SEND THE E-MAIL WITHIN LESS THAN SEVEN DAYS.
AFTER SENT, SMSA WILL VERIFY THE PROGRAM.
AND WILL ALSO OBTAIN PERMISSION TO CREATE THE ACCOUNT.
YOU'LL RECEIVE AN E-MAIL NOTIFICATION CONTAINING A
TEMPORARY PASS WORD.
YOU'LL BE PROMPTED TO CHANGE THE PASS WORD THE FIRST TIME YOU LOG
IN.
WE HAVE INFORMATION ON HOW YOU CAN DO THAT.
THE REQUIREMENT MUST MEET THE FOLLOWING REQUIREMENT.
BETWEEN 8:00 AND 30 CHARACTERS AND ONE UPPER CASE LETTER.
AND ONE LOWER CASE LETTER.
IT MUST CONTAIN AT LEAST ONE DIGIT.
ONE NUMBER.
AND HAVE ONE SPECIAL CHARACTER THAT CAN BE A SYMBOL ON YOUR
KEYBOARD.
AN@SIGN OR EXCLAMATION MARK OR DOLLAR SIGN.
PERCENTAGE SIGN.
THESE ARE THE EXAMPLES.
THEY CANNOT INCLUDE ANY ACTUAL WORDS OR REFERRED TO AS
DICTIONARY WORDS SO CANNOT INCLUDE DICTIONARY WORDS.
CAN EVERYONE PLEASE HIT THE MUTE BUTTON ON THEIR PHONE?
PLEASE?
RESETTING YOUR PASS WORD.
YOU'LL BE PROMPTED TO CHANGE YOUR PASS WORD THE FIRST TIME
YOU LOG IN.
AFTER THAT YOU'LL BE REQUIRED IT EVERY 90 DAYS.
DIRECTIONS ARE PROVIDED IN SLIDES 34 IN THIS PRESENTATION.
NOW WE'RE GOING TO TALK ABOUT COUNSELLOR PERMISSIONS AND
RESPONSIBILITIES.
COMPLETING FORM SMA 168.
COUNSELLOR ACCOUNT PERMISSIONS RELATED TO THE ONLINE SUBMISSION
REQUESTS INCLUDES CREATING A NEW SMA 168, SAVING AN SMA 168 FOR
LATER COMPLETION, OR FOR LATER SUBMISSION BY A PROGRAM
PHYSICIAN.
MODIFYING AN SMA 168 THAT HAS NOT YET BEEN SUBMITTED BY A
PROGRAM SUBMISSION, AND VIEWING AND PRINTING REQUESTS FOR OTPs
ASSOCIATED WITH THE ACCOUNT.
I'LL SHE THAT TO YOU IN THE NEXT SECTION.
THIS IS AN EXAMPLE AND A SCREEN SHOT OF HOW TO CREATE A NEW SMA
168.
YOU CAN SEE IT WILL CREATE A NEW SMA 168 YOU NEED TO SELECT,
CREATE A REQUEST FORM FROM THE MENU ON THE RIGHT.
SO BELOW YOUR NAME AND ACCOUNT NUMBER, YOU'LL SEE THEE ITEMS.
HERE YOU'RE GOING TO CREATE A REQUEST BY CLICKING ON THE THREE
I JUST IDENTIFIED.
SO YOU'LL CLICK ON CREATE AN EXCEPTION REQUEST.
AND AFTER YOU DO THAT, THIS IS A FORM THAT WILL SHOW UP.
THE REQUESTER'S NAME AND TITLE ARE PREPOPULATED.
YOU CAN SEE HERE, WITH THE EXAMPLE, THIS PERSON IS
PREPOPULATED AND ALL DATA TERMS ARE ON THE ONLINE FORM.
IF YOU'RE FAMILIAR WITH COMPLETING THE PAPER SMA, THE
ONLINE FORM WOULD HAVE IDENTICAL INFORMATION SUCH AS PATIENT ID
NUMBER AND DATE, DOSAGE LEVELS AND PROGRAM OF ATTENDANCE AND SO
FORTH.
THIS SCREEN SHOT IS ONLY ABOUT HALF OR JUST A SNAP SHOT OF WHAT
THE REAL FORM LOOKS LIKE ONLINE.
SAVING A NEW SMA 168.
COUNSELLOR USERS HAVE TWO OPTIONS.
THEY'RE ABLE TO SAVE THE FORM FOR LATER OR QUIT WITHOUT
SAVING.
AND YOU'LL SEE THIS SCREEN SHOT.
YOU CAN CLICK SAVE FOR LATER SUBMISSION SO THERE ARE THREE
BUTTONS HERE, ONE IS DEACTIVATED AND QUIT WITHOUT SAVING IS
ANOTHER PART.
IF YOU DON'T HAVE SOME INFORMATION AND ARE NOT READY TO
SAVE THE FORM CLICK WITHOUT SAVING BUTTON THAT YOU NEED TO
HIT.
THIS TAB IS ACTIVATED ON THE PROGRAM PHYSICIAN ACCOUNT.
WHAT HAPPENS WHEN THE FORM IS SAVED?
WHEN THE FORM IS SAVED I HAVE A SCREEN SHOT HERE SHOWING WHAT
WILL HAPPEN.
THE SYSTEM WILL NOTIFY THE USER.
SO YOU'LL HAVE A POP UP SAYING PATIENT EXCEPTION REQUEST IS
SAVED.
WHEN THE FORM IS SAVED IT APPEARS ON THE SAVED EXCEPTION
REQUEST LIST THAT BECOMES ACCESSIBLE FOR REVIEW AND
SUBMISSION TO SMSA.
THERE IS A THREE COLUMNS THAT CAPTION THAT SAYS SAVED
EXCEPTION REQUEST AND ONE IS A PATIENT ID.
ANOTHER IS THE DATE IT CREATED THE FORM.
AND THEN, THERE IS A X MARK TO DELETE THE FORM.
THIS IS WHAT THE PHYSICIAN SHOULD SEE AND ACCESS.
WHAT HAPPENS WHEN THE FORM IS SAVED?
IT CAN BE MODIFIED.
IT CAN BE EDITED BY SELECTING A REQUEST FROM THE LIST.
ONE SUBMITTED, NO MODIFICATION IS ALLOWED.
A SAVED FORM CAN BE SUBMITTED ONLY AFTER BEING SIGNED BY A
PROGRAM PHYSICIAN.
NOW WE'RE GOING TO TALK ABOUT PREFERENCES AND ACCOUNT
MANAGEMENT.
PREFERENCES, SYSTEM FEATURES FOR MANAGING SUBMITTED SMA 168s
INCLUDE ARCHIVING AND PRINTING.
ARCHIVING SUBMITTED SMA 168.
WHEN THE SUBMITTED EXCEPTION REQUEST LIST BECOMES LONG, USERS
MAY PREFER TO ARCHIVE OLDER EXCEPTION REQUESTS BY CLICKING
ON THE ARCHIVE BUTTON ON THE RIGHT SIDE OF THE LIST.
I DO HAVE ILLUSTRATIONS ON THE NEXT SLIDE TO SHOW YOU WHAT THAT
LOOKS LIKE.
CAN VIEW INPUT REQUESTS LISTED ON BOTH EXCEPTIONS AND LISTS.
THIS IS WHAT THAT LOOKS LIKE.
SO YOU CAN VIEW THEM HERE, YOU CAN SEE THE RED CIRCLES.
PIECES THAT ARE CRITICAL HERE.
TO THE RIGHT OF THE PATIENT ID AND STATUS WHICH IS APPROVED YOU
CAN CLICK ON THE RIGHT SIDE OF THE SCREEN.
WHEN YOU GET ONTO THE WEBSITE YOU'LL CLICK THE SECOND LINK AT
THE TOP.
AND TO THE RIGHT YOU'LL SEE THE PRINT ICON.
CLICK ON THAT BUTTON.
YOU'LL BE ABLE TO PRINT ANY ARCHIVE EXCEPTION REQUEST.
YOU CAN CHANGE PASS WORDS BY SELECTING MY ACCOUNT ON THE TOP
MENU.
IT CONTAINS SEVERAL PIECES OF INFORMATION ON THE LEFT TO
RIGHT.
SO CLICK MY ACCOUNT.
IN THERE, YOU'LL BE ABLE TO CHANGE YOUR PASS WORD.
WHEN YOU SIGN IN, THE SYSTEM WILL POPULATE THE INFORMATION
AND BELOW THAT IS THE REQUEST FOR YOU TO CHANGE YOUR PASS
WORD.
MINIMUM LENGTHS MUST BE STRONG, SOME SLIDES I PROVIDED SOME HELP
MAKE IT STRONG.
YOU CAN CLICK ON FORGOT PASS WORD.
THE SYSTEM WILL PROMPT YOU TO EBT ENTER NEW INFORMATION.
ALL RIGHT?
IF YOU NEED A USER ACCOUNT, YOU CAN REQUEST IT.
NOW WE'RE TALKING ABOUT ACCOUNT MANAGEMENT.
IF YOU FORGOT YOUR PASS WORD THERE IS A LINK THAT SIGNS YOU
IN.
AND A PASS WORD WILL BE SENT FOR YOU.
THAT WILL PROMPT YOU TO RESET YOUR PASS WORD.
A TEMPORARY PASS WORD.
SO IF YOU HAVE ANY QUESTIONS, OR NEED MORE INFORMATION NOTE THAT
WE ARE THE EXTRANET COUNSELLOR MANUAL WILL BE AVAILABLE FOR YOU
TO REVIEW.
THERE IS A TARGET RELEASE DATE OCTOBER 31, 2015.
YOU CAN CONTACT THE EXTRANET INFORMATION CENTER FOR
ASSISTANCE.
BY, SORRY.
BY E-MAIL.
OR YOU CAN CALL THEM.
866-OTP-CSAT.
STAFF ARE AVAILABLE FROM 8:00 A.M. TO 5:00 P.M. EASTERN
TIME MONDAY TO FRIDAY.
THANK YOU VERY MUCH.
AND WE NOW HAVE TIME TO ADJUST ANY QUESTIONS YOU MIGHT HAVE.
>> SO THANK YOU VERY MUCH.
AND THAT PROVIDES WHAT I PERCEIVED TO BE GOOD TECHNICAL
GUIDANCE TO THE COUNSELLOR.
WE DO HAVE QUESTIONS COMING UP.
SO LET ME ALSO TAKE THE OPPORTUNITY OF INTRODUCING
MARGARITA GRIFFIN WHO MAY BE RESPONDING TO QUESTIONS IN
SUPPORT OF ANNASTEIN.
SHE'S A SENIOR SOFTWARE ENGINEER AND PROVIDES LEADERSHIP IN
SOFTWARE DESIGN AND DEVELOPMENT.
SHE HAS 25 YEARS OF EXPERIENCE USING THE SOFTWARE PLATFORMS.
SO SHE'S TO BE CONGRATULATED TO LEAD THIS TEAM SHE LEADS THE
TECHNICAL ASSISTANCE PROJECTS.
SO THERE ARE QUESTIONS THAT ARE USEFUL.
DOES THE PHYSICIAN HAVE TO SIGN OFF ON 168?
DOES IT HAVE TO BE A MD?
CAN THEY BE A MID LEVEL PRACTITIONER?
THAT IS A GOOD QUESTION.
MARGARITA.
ARE YOU ON?
>> SUSAN?
YES.
HI.
>> THIS IS MARGARITA. >> DOES THE PHYSICIAN HAVE TO
SIGN OFF?
OR CAN IT BE A MID LEVEL ADMINISTRATOR.
>> IT PREFERABLY SHOULD BE AN MD.
IF YOU HAVE A NURSE, YOU CAN APPLY AS YOURSELF AND IF YOU GET
APPROVED BY YOUR PROGRAM YOU'LL GET A PHYSICIAN ACCOUNT.
>> RIGHT.
THIS IS SUSAN.
I THIS I THAT I AGREE THAT THE GUIDANCE WE'LL FOLLOW FOR
COUNSELLORS TO PROVIDE DIFFERENT ASPECTS OF THE TREATMENT
SERVICES IS SOMETHING THAT REALLY NEEDS TO BE UNDER THE
REVIEW OF THE FED CAL -- MEDICAL DIRECTOR.
THE PROGRAM HAS TO AUTHORIZE THAT A PARTICULAR USER HAS GIVEN
A PERMISSION LEVEL.
THE ACCOUNT DOES NOT HAVE THE PERMISSION LEVEL IN THE SYSTEM
TO SIGN THE SMA 168.
THE PROGRAM PHYSICIAN ACCOUNT USER TYPE DOES HAVE PERMISSION
TO SIGN THE SMA 168.
SO, THAT GUIDANCE IS GOOD ABOUT BEING UP TO THE AUTHORIZATION OF
THE PROGRAM.
>> OKAY.
THANK YOU.
NEXT QUESTION IF I'M GOING TO HAVE A PROGRAM DIRECTOR USER
ACCOUNT, HOW DO I DELETE MY COUNSELLOR USER ACCOUNT?
>> YES.
I THINK THE BEST WAY IS TO CONTACT THE OTP INFORMATION
CENTER.
THEY CAN HELP YOU WITH THIS.
ET SOMETHING PEOPLE DON'T DO VERY OFTEN.
>> OKAY.
ANOTHER QUESTION.
SEVERAL OF THE SAME.
I'LL JUST TAKE THEM ALL AT ONCE WHICH IS WILL THE COPY OF THE
POWER POINT BE MADE AVAILABLE FOR FUTURE REFERENCE?
YES.
ALL OF THE POWER POINT PRESENTATIONS FOR ALL OF THE
FOUR WEBINARS WILL BE AVAILABLE ON THE WEBSITE.
YES.
AND I BELIEVE THAT I'M WAITING TO SEE IF THERE ARE OTHER
QUESTIONS COMING IN.
SO BEFORE WHERE HE WRAP THIS UP, THIS IS YOUR TIME TO SUBMIT
QUESTIONS.
AND FAILING THAT, WE'LL CONCLUDE JUST AHEAD OF SCHEDULE.
I'LL JUST WAIT FOR 1 OR 2 MORE QUESTIONS.
AND THERE ARE TWO QUESTIONS.
>> WHAT IS THE AVERAGE TURN AROUND TIME FOR APPROVAL AND
DENIAL?
>> IT DEPENDS ON THE PROGRAM.
THEY'D TAKE ABOUT THREE DAYS.
BUT THEY DO, PEOPLE TO NEED TO APPLY FOR THE PROGRAM.
IT DEPENDS ON HOW FAST THEY GET A REPLY.
IT CAN BE AFTER A WEEK.
>> OKAY.
THANK YOU.
OTHER QUESTION IS I NOTICED SMSA OR SOTA WILL APPROVE OR NOT
APPROVE WITH NOTES.
THE QUESTION IS HOW DOES THE PROGRAM KNOW TO LOOK FOR THE
NOTES?
IN ORDER TO OBTAIN ADDITIONAL INSTRUCTION?
>> YOU CAN ALWAYS CLICK ON THE PATIENT ID LIST THAT LISTS
SUBMITTED 158.
THAT WILL OPEN THE FORM.
YOU CAN SEE THE NOTES.
>> OKAY.
THANKS AGAIN.
THAT CONCLUDES QUESTIONS SUBMITTED AT THIS TIME.
SO ONCE AGAIN, THIS IS THE FIRST OF FOUR OF THE EXTRANET WEBINAR
SERIES.
THE NEXT SERIES WILL FOCUS ON THE PROGRAM PHYSICIAN EXTRANET
OCTOBER 8, 2015.
AFTER THAT, IT'S GOING TO BE THE PROGRAM SPONSOR ACCOUNT ON
OCTOBER 15TH, AND THEN THE PROGRAM DIRECTOR EXTRA
NETACCOUNT ON OCTOBER 19TH AND 1:30 TO 2:30 P.M. EASTERN
STANDARD TIME SLOT.
THANK YOU FOR PARTICIPATING.
I HOPE THIS HAS BEEN HELPFUL.
YOU'LL NOW BE GETTING A SURVEY QUESTIONNAIRE FROM WEBEXING --
ASKING YOU FOR FEED BACK.
I'M GRATEFUL FOR SUPPORT IN BRINGING THIS TO YOU AND TO
SUSAN AND ALL OF THE STAFF, ESPECIALLY ANNASTEIN AND
MARGARITA FOR HER HELP IN GETTING THIS SUPPORT.
WE'LL LOOK FORWARD TO GETTING YOUR FEED BACK AND THAT
CONCLUDES THIS WEBINAR FOR THIS AFTERNOON.
THANK YOU.
AND HAVE A VERY PRODUCTIVE REMAINING PART OF THE DAY.