WEBINARS UNDER CONTRACT TO THE DEPARTMENT OF HEALTH AND HUMAN
SERVICES AND SAMHSA. THE PRIMARY PURPOSE IS TO
ENCOURAGE THE USE OF THE FOUR SAMHSA OTP EXTRANET ACCOUNTS.
THE PROGRAM PHYSICIAN EXTRANET ACCOUNT WILL BE THE FOCUS OF
TODAY'S WEBINAR AND THE PROGRAM SPONSOR ACCOUNT WILL BE FEATURED
ON OCTOBER 15 AND THEN THE LAST WEBINAR WE WILL PRODUCE ON
OCTOBER 19 FOCUSING ON THE PROGRAM DIRECTOR EXTRANET
ACCOUNT. I WILL SAY THIS WE PREFER THAT
YOU LISTEN TO THE WEBINAR VIA POPES AND DIAL IN THROUGH -- VIA
PHONES THROUGH 1-415-655-0002. THE ACCESS CODE, ONCE AGAIN,
667-037-513. AND IMPORTANT POINT IS TO MUTE
YOUR PHONES TO AVOID NOISE INTERRUPTIONS DURING THE
WEBINAR. IF YOU ARE LISTENING THROUGH THE
COMPUTER MAKE SURE YOUR SPEAKERS ARE TURNED ON AND HEADPHONES
PLUGGED IN. EACH WEBINAR PARTICIPANT CAN
TEST THE COMPUTER AUDIO FROM THE MEETING WINDOW AND YOU WILL SEE
THAT SELECT AUDIO SLEEKER/MICROPHONE AUDIO TEST.
FOR THOSE NEW PARTICIPANTS IF YOU CAN'T HEAR ME, RAISE YOUR
HAND. AND TO BE CLEAR, THAT OUR SYSTEM
IS MUTING PARTICIPANT AUDIO TO AVOID DISRUPTION.
IT IS NOW MUTED. SAY HELLO THROUGH THE COMPUTER
SCREEN SO OUR ASSOCIATES WHO ARE MONITORING YOUR PARTICIPATION
CAN KEEP TRACK. AND YOU CAN TYPE A QUESTION IN
THE Q&A WINDOW AND RAISE YOUR HAND IF THE FUNCTION IS NOT
WORKING. USING THE BUTTON ON YOUR SCREEN
TO RAISE YOUR HAND AND THIS IS HOWE WE WILL -- HOW WE WILL
PROCEED. THIS IS AS I SAID THE PHYSICIAN
USER EXTRANET ACCOUNT. IT IS ONE OF A SERIES.
YOU HAVE SEEN THE OTHER DATES OF OCTOBER 15, AND OCTOBER 19 AND
WE ALREADY HAVE ADVANCED NOTIFICATION.
SO, WITH THIS, THE AUDIO VISUAL FEATURES ARE VERY CLEAR THAT
PROVIDE US THROUGH THE ONLINE WEBINAR SYSTEM.
CAPTIONING IS PROVIDED THROUGHOUT THE WEBINAR AND
THROUGH THE ACCESS LINK WWW.STREAMTEXT.NET LASH PLAYER.
THIS WAS E-MAILED TO ALL PARTICIPANTS PRIOR TO THE
WEBINAR. THE VISUAL ELEMENTS OF THE
WEBINAR WILL BE TRANSMITTED THROUGH YOUR COMPUTER.
AGAIN, YOU HAVE THE PHONE INFORMATION AND THE ACCESS CODE
PUBLISHED THERE. AND AS I SAID, IF YOU HAVE
PROBLEMS, PUT YOUR HAND UP. IF YOU HAVE ANY TROUBLE JOINING
THE WEBINAR, OR IF YOU ARE EXPERIENCING ANY TECHNICAL
PROBLEMS, WHEN TRYING TO JOIN THIS WEBINAR, THERE SHOULD BE
APPEARING ON YOUR SCREEN SHORTLY, THEN YOU SHOULD SEND AN
E-MAIL TO ANGELINA.BUDIJA @ AATOD.ORG.
THIS IS LISTED ON THE SCREEN. FAILING THAT, CALL DIRECTLY IN
TO THE OFFICES AT 212-56-6555 EXTENSION 202 AND ASK FOR WENDY.
RECEPTIONISTS ARE WAITING TO RESOLVE PROBLEMS AND WENDY WILL
BE THE CONDUIT. SO, THE NEXT SLIDE PROVIDES THE
INFORMATION ABOUT HOW TO ACCESS THE WEBINAR FOLLOWING THE
OCTOBER 8 SESSION SO NOW WE ARE IN A LIVE SESSION.
NOW, WEB EX IS GOING TO AUTOMATICALLY FORWARD A SUR
STRAY TO ALL -- SURVEY. I'M ASKING YOU TO COMPLETE THAT
BECAUSE WE WILL USE THAT FOR THE NEXT TWO WEBINARS.
THIS WILL BE POSTED ON THE WEB SITE AT WWW.AATOD.ORG.
I REALIZE THIS IS A FAIR AMOUNT OF INSTRUCTION BUT THIS IS TO
HELP GUIDE YOU IN THE PROCESS. LET ME EXTEND MY GRATITUDE TO
SAMHSA AND I WANT TO THANK SUSAN HEILL OF THE AMERICAN INSTITUTE
FOR RESEARCH AND THEIR SUPPORT IN DEVELOPING THE ELECTRONIC
MANUALS AND EACH OF THE POWER POINTS AND I WILL INTRODUCE
ANESTINE SHORTLY IN ADDITION TO MARGARITA.
SUSAN HAS BEEN WONDERFUL. THE RESEARCH EVALUATION AND
TECHNICAL ASSISTANCE PROJECTS WITHIN THE HEALTH AND SOCIAL
DEVELOPMENT PROGRAM AT THE AMERICAN INSTITUTE FOR RESEARCH,
AIR. ANETSINE HECTOR-MASON WILL BE
THE FEATURED PRESENTER. BOTH OF THESE FOLKS ARE GOING TO
BE AVAILABLE TO ANSWER QUESTIONS AT THE CONCLUSION OF THE
WEBINAR. I ALSO WANT TO TAKE THIS
OPPORTUNITY TO EXPRESS MY GRATITUDE TO ANGELINA BUDIJA WHO
SERVED AS YOUR ASSOCIATION COORDINATOR IN PROVIDING THE
ORGANIZING OVERSIGHT IN PRODUCING THE WEBINARS.
I WILL UNDERSCORE THIS POINT -- THE PRIMARY OBJECTIVE OF EACH OF
THE WEBINARS IS TO HAVE ALL APPROPRIATE OTP PERSONNEL SUBMIT
EXEMPTION REQUESTS TO SAMHSA THROUGH THE OTP EXTRANET
ACCOUNTS. AT THE PRESENT TIME WE HAVE BEEN
ADVISED THAT MANY OTP REPRESENTATIVES ARE STILL FAXING
PAPER REQUESTS WHICH SLOW DOWN THE APPROVAL PROCESS.
NOW, AGAIN, I WILL ASK ALL PARTICIPANTS TO SUBMIT
QUESTIONS. WE WILL HOLD THEM FOR THE
QUESTION AND ANSWER PERIOD ONCE ANESTINE HAS CONCLUDED THE
PRESENTATION. WE LEARNED THIS IS THE BEST WAY
TO PROCEED AS A METHOD OF HAVING UNINTERRUPTED PRESENTATIONS FOR
THE BENEFIT OF ALL PARTICIPANTS.
AATOD CONTRACTED WITH WEB EX, AND WE WILL BE RECORDING ALL OF
THE SESSION. WE COMPLY WITH ALL OF THE RULES
CONCERNING VISUAL AND HEARING IMPAIRED.
WE WILL RESPOND TO THE SUBMITTED QUESTIONS.
WE MAY NOT BE ABLE TO RESPOND TO ALL BUT WE WILL DO OUR BEST BUT
WE WILL GET RESPONSES TO YOU. NOW, THE INSTRUCTIONS ARE ENDED
AND I KNOW THANK GOD. SO ANESTINE HECTOR-MA I SON
PLAYS A KEY ROLE ON PROJECTS AT AIR WITH INCLUDES LEADERSHIP IN
RESEARCH IMPLEMENTATION AND DATA MANAGEMENT.
A WONDERFUL PARTNER IN THE PROCESS IS AND ALSO WITH
MARGARITA WHICH I WILL INTRODUCE PRIOR TO GETTING TO THE Q&A.
WITH THAT I NOW TURN THE PRESENTATION OVER TO ANESTINE.
THANK YOU, ONCE AGAIN, FOR JOINING US.
I'M SURE YOU WILL FIND IT TO BE OF INTEREST.
ANESTINE? >> THANK YOU VERY MUCH, MARK.
HELLO, EVERYONE. THANK YOU FOR JOINING US TODAY.
I'M VERY HAPPY FOR IN OPPORTUNITY TO JOIN -- THIS
OPPORTUNITY TO JOIN MY COLLEAGUES FROM AATOD AND THOSE
HERE AT AIR TO SHARE THIS IMPORTANT INFORMATION WITH YOU
ABOUT HOW TO USE THE PROGRAM PHYSICIAN USER ACCOUNT ON THE
SAMHSA EXTRANET SYSTEM. THIS WEBINAR IS ORGANIZED INTO
FIVE MAJOR SECTIONS. PURPOSE AND OBJECTIVES, OVERVIEW
OF OTP EXTRANET PURPOSE AND FEATURES, PROGRAM PHYSICIAN USER
ACCOUNTS, PROGRAM PHYSICIAN PERMISSIONS AND
RESPONSIBILITIES, PREFERENCES AND ACCOUNT MANAGEMENT.
PURPOSE AND OBJECTIVES. THIS IS THE SECOND IN A SERIES
OF FOUR WEB AS FAR AS ON HOW TO AUTOMATE THE PRO OF SAMHSA FORM
SMA-168 EXCEPTION REQUEST AND RECORD OF JUSTIFICATION THROUGH
AN ONLINE SYSTEM CALLED THE OTP EXTRANET.
THE FIRST WEBINAR FOCUSED ON COUNSELOR USERS AND THIS WEBINAR
FOCUSES ON PHYSICIAN ACCOUNT USERS.
THE PURPOSE OF THESE WEBINARS THE PRIMARY PURPOSE IS TO
ENCOURAGE OPIOID TREATMENT PROGRAMS AS YOU NOW OTPs
THROUGH THE UNITED STATES TO UTILIZE THE SAMHSA WEB BASED OTP
EXTRANET SYSTEM WHEN SUBMITTING REQUESTS AS PART OF THE
REGULATORY OVERSIGHT PROCESS. OBJECTIVES.
BY THE END OF THE WEBINAR, PARTICIPANTS WILL BE ABLE TO
DESCRIBE OR EXPLAIN THE ROLE AND FEATURES OF THE OTP EXTRANET
SYSTEM, THE ADVANTAGES TO PROCESSING REQUIRED SAMHSA
FORMS, SMA FORMS ONLINE, THE IMPORTANCE OF INDIVIDUAL PROGRAM
PHYSICIAN ACCOUNTS AND WHO SHOULD HAVE THEM, HOW TO OBTAIN
AND MANAGE THE PROGAP PHYSICIAN ACCOUNTS, THE PERMISSIONS OF
PROGRAM PHYSICIAN ACCOUNTS FOR SUBMITTING THE OTP PATIENT
EXCEPTION REQUEST AND MANAGING THE SMA FORM.
BEFORE WE MOVE FORWARD THERE ARE IMPORTANT TERMS AND ACRONYMS
THAT WE NEED TO SHARE WITH YOU. YOU MAY ALREADY KNOW OTP, THIS
SLIDE HERE REPRESENTS A TABLE WITH TWO COLUMNS.
ONE COLUMN SHOWS THE TERMS AND ACRONYMS AND THE RIGHT COOL
NUMBER THE TERM AND ACRONYM AND THE RIGHT THE MEANINGS WE ARE
USING THROUGHOUT THE WEBINAR. THE OTP AS YOU MAY ALREADY KNOW
IS THE SAMHSA OPIOID TREATMENT PROGRAM.
THE PROGRAM PHYSICIAN USER TYPE IS AN OTP EXTRANET ACCOUNT TYPE
INTENDED FOR OTP CLINICIANS QUALIFIED TO SIGN PATIENT
EXCEPTION REQUESTS. USERS BY THAT WE MEAN OTP SYSTEM
ACCOUNT HOLDERS OR EMPLOYEES WHO USE THE OTP SYSTEM.
OTP EXTRANET SYSTEM, THESE ARE SAMHSA SPONSORED AUTOMATED DATA
PROCESSING WEB SITE WELL THIS IS ESSENTIALLY TO SUPPORT
REGULATORY REQUIREMENT ONLINE AND SYNONOMOUS THROUGHOUT THE
WEBINAR WITH OTP EXTRANET AND THEN THERE IS PATIENT EXCEPTION
REQUEST WHICH IS THE SMA-168 AND THIS IS AN OMB CLEARED FORM TO
ADDRESS REGULATORY REQUIREMENTS TO TREAT INDIVIDUAL CLIENTS IN
WAYS THAT VARY FROM OPIOID GUIDELINES.
OVERVIEW OF OTP EXTRANET. WHAT ARE THE CORE FEATURES AND
ADVANTAGES OF USING THE OTP EXTRANET?
THE OTP EXTRANET PROVIDES AN ONLINE STEP OF FILLABLE FORMS,
ELECTRONIC WORK FLOWS AS WE WILL SHOW YOU IN THIS PRESENTATION
AND CORE FEATURES THAT FACILITATE FEDERAL COMPLIANCE
FULFILLMENT. ESSENTIALLY THE AIM IS TO
FACILITATE FEDERAL COMPLIANCE FULFILLMENT.
IT SUPPORTS THE AUTOMATED PROCESSING OF PROVIDER REQUESTS
FOR TREATING SPECIFIC PATIENTS IN A MANNER THAT IS DIVERGENT
FROM GUIDELINES FORRADE THERAPIES AND THESE ARE THE
PATIENT EXCEPTION REQUESTS. IT AUTOMATES THE OTP
CERTIFICATION, CERTIFICATIONS THE RECERTIFICATIONS AND
ASSOCIATED APPROVALS AND IT INCREASES THE ACCURACY AND EASE
WITH WHICH CSAP IS ABLE TO MONITOR AND FACILITATE OTP
COMPLIANCE WITH FEDERAL REGULATION.
IT INCREASES THE ACCURACY AND EASE WITH WHICH FESAT IS ABLE TO
MONITOR OTP COMPLIANCE WITH FEDERAL REGULATIONS.
IN ESSENCE, THERE ARE SEVERAL OTHER ADVANTAGES FOR COMPLETING
THE ELECTRONIC SMA-168. YOU WILL NOTICE WHEN YOU BEGIN
TO USE IT IF YOU ARE NOT ALREADY USING IT THERE IS A QUICK
APPROVE AFL PROCESS SO THERE IS A QUICK PROCESS FOR ELECTRONIC
SIGNATURES AND AUTHORIZATIONS. THERE IS INFORMATION
DOCUMENTATION AS WE WILL SHOW YOU TODAY.
ACCESS AND MANAGEMENT ESPECIALLY PERTAINING TO ACCREDITATION,
CERTIFICATION, EXPIRATIONS AND APPROVAL STATUS AND ARCHIVING
DOCUMENTS. THERE ARE VARIED USER ACCOUNT
TYPES WITH SPECIFIC SYSTEM PERMISSIONS.
SO AS I MENTIONED EARLIER, WE DISCUSSED THE -- THAT WE
PRESENTED ON THE COUNSELOR TYPE LAST WEEK.
TODAY WE ARE DOING PROGRAM PHYSICIAN ACCOUNT TYPE AND THEN
ALSO THE PROGRAM DIRECTOR AND PROGRAM SPONSOR ACCOUNT TYPE.
SO THERE ARE PRIMARILY FOUR ACCOUNT TYPES.
COUNSELOR, PROGRAM PHYSICIAN, PROGRAM DIRECTOR AND PROGRAM
SPONSOR. AND THEN THERE ARE ALSO
AUTOMATED OUTPUTS SO YOU ARE ABLE TO CREATE AUTOMATED LETTERS
AS WELL AS TDFs. PROGRAM PHYSICIAN USER TYPES.
ACTUALLY LET ME HAVE TO REVISE SOMETHING HERE BEFORE WE MOVE
FORWARD IT IS VERY IMPORTANT FOR ME TO ALSO NOTE THAT THE PROGRAM
PHYSICIAN ACCOUNT TYPE IS OFTEN THE USER PERMISSION LEVEL THAT
THE PROGRAM'S MEDICAL DOCTOR -- I'M SORRY MEDICAL DIRECTOR HAS
IN THE OTP EXTRANET, OKAY. IT IS THE ACCOUNT TYPE THAT IS
OFTEN THE USER PERMISSION LEVEL THAT THE PROGRAM'S MEDICAL
DIRECTOR HAS IN THE OTP EXTRANET SYSTEM.
WE ARE NOW MOVING TO PROGRAM PHYSICIAN USER ACCOUNTS AND IN
THIS SECTION WE WILL SHOW YOU WHAT THAT LOOKS LIKE IN TERMS OF
CREATING AN ACCOUNT AND ACCESSING SMA-168 FORMS.
IT IS IMPORTANT TO NOTE THAT THE OTP EXTRANET PROGRAM PHYSICIAN
ACCOUNT TYPE IS INTENDED FOR MEDICAL DIRECTORS AND OTHER
CLINICIANS AUTHORIZED TO SIGN AND SUBMIT THE OTPs PATIENT
EXCEPTION REQUEST, OKAY. SO THE PROGRAM PHYSICIAN ACCOUNT
HOLDERS CAN BE OTP MEDICAL DIRECTORS, SO THESE ARE MEDICAL
DIRECTORS, MEDICAL DIRECTORS OFTEN HOLD THIS ACCOUNT TYPE OR
THIS ACCOUNT TYPE COMBINED WITH ANOTHER ACCOUNT TYPE.
THEY CAN BE OTP PROGRAM PHYSICIANS SUCH AS M.D.S OR
D.O.s CURRENTLY EMPLOY PLOYED AT A SAMHSA CERTIFIED OTP AND
OTHER CLINICIANS AUTHORIZED TO SIGN SMA-168.
OTP MUST APPROVE ALL PHYSICIAN ACCOUNT APPLICATION.
WHICH FEATURES ARE ENABLED FOR PROGRAM PHYSICIAN ACCOUNT
HOLDERS? OTP EMPLOYEES WITH PROGRAM
PHYSICIAN USER ACCOUNTS HAVE ACCESS TO THE FOLLOWING
FEATURES -- IN CREATING A NEW SMA-168 I'M SORRY, FOR NEW
SMA-168 PHYSICIAN ACCOUNT -- A PHYSICIAN USER ACCOUNT HOLDERS
CAN CREATE, SAVE, QUIT WITHOUT SAVING, AND SIGN AND SUBMIT A
NEW SMA-168. FOR SAVED SMA-168, AND THESE --
THERE MAY BE FORMS THAT ARE SAVED BY COUNSELOR OR OTHER
STAFF IN THE OTP, PHYSICIANS -- PHYSICIAN USER ACCOUNT HOLDERS
CAN VIEW, MODIFY, DELETE, AND SIGN AND SUBMIT THE SMA-168.
AND FOR FORMS THAT HAVE ALREADY BEEN SUBMITTED, PHYSICIAN USER
ACCOUNT HOLDERS CAN VIEW, ARCHIVE AND PRINT THOSE FORMS.
THE FORMS THAT ARE ALREADY SUBMITTED CANNOT BE MODIFIED.
AND THIS IS THE ONLY ACCOUNT TYPE WITH EMPLOYEE PERMISSION TO
SIGN AND SUBMIT PATIENT EXCEPTION REQUESTS.
OKAY? PLEASE NOTE HERE THAT THE
PROGRAM PHYSICIAN ACCOUNT TYPE CAN BE COMBINED WITH A PROGRAM
DIRECTOR OR PROGRAM SPONSOR ACCOUNT TYPE WHICH WOULD GIVE
EACH OF THESE OTHER ACCOUNT TYPES THE PERMISSION TO SIGN THE
SMA-168. WHAT ARE SOME KEY REQUIREMENTS
FOR USING THE PROGRAM PHYSICIAN USER ACCOUNT?
THERE ARE FIVE IMPORTANT REQUIREMENTS FOR CREATING AND
USING PROGRAM PHYSICIAN USER ACCOUNTS.
I PRESENT HERE A TABLE WITH TWO COLUMNS AND FIVE ROWS.
THE LEFT COLUMN SHOWS FEATURES AND THE RIGHT COLUMN SHOWS
REQUIREMENTS. FEATURE NUMBER ONE IS THE NUMBER
OF USER ACCOUNTS. THE REQUIREMENT IS THAT PROGRAM
PHYSICIAN USERS MAY HAVE ONE ACCOUNT APPLICABLE FOR ALL OTPS
THEY WORK IN. IN TERMS OF THE TYPE OF USER
NAME, WHICH IS THE SECOND FEATURE, IT IS IMPORTANT THAT
THE USER NAME BE AN E-MAIL ADDRESS AND THE E-MAIL ADDRESS
MUST BE UNIQUE TO THE PERSON APPLYING FOR THE ACCOUNT.
PROGRAM PHYSICIAN USE THE SAME E-MAIL FOR MULTIPLE OTPs.
OKAY THE KNOW THE INDICATED IN NUMBER ONE.
-- THE NOTE INDICATED IN NUMBER ONE.
FEATURE NUMBER THREE WORKING AT MULTIPLE OTPS.
PROGRAM PHYSICIAN USERS DO NOT NEED SEPARATE ACCOUNTS FOR EACH
OTP THEY WORK IN. A SINGLE ACCOUNT FOR PROGRAM
PHYSICIAN USER IS PERMITTED. IN TERMS OF COMBINING USER
ACCOUNTS, WHICH IS THE FOURTH FEATURE, NOTE THAT THE PROGRAM
PHYSICIAN ACCOUNT TYPE MAY BE COMBINED WITH PROGRAM DIRECTOR
OR PROGRAM SPONSOR AND THAT COMBINES THEIR PERMISSION AND
THE FINAL FEATURE IS PASSWORDS. PASSWORDS MUST BE CHANGED EVERY
90 DAYS. ALL OTP SYSTEM USERS WILL
RECEIVE E-MAIL NOTIFICATION TO CHANGE THEIR PASSWORD.
WHAT ARE REQUIREMENTS FOR ENSURING AND MAINTAINING
SECURITY? ALL OTP SYSTEM USERS CAN PLAY A
ROLE IN PROMOTING THE SECURITY OF THE OTP SYSTEM.
TERMS OF USE FOR THE OTP EXTRANET REQUIRE THAT USERS
REVIEW AND ACKNOWLEDGE REVIEW OF CONFIDENTIALALLITY REQUIREMENTS
AND THAT IS 42 CFR PART 2. ACCOUNT USERS SHOULD NOT SHARE
ACCOUNT USER NAME AND PASSWORDS.
THEY SHOULD ALERT ADMINISTRATORS IN CASE OF UNAUTHORIZED ACCESS.
THEY SHOULD CONSENT TO MONITORING, REGARD -- RECORDING
AND AUDITING OF ACCOUNT ACTIVITY.
AND ALSO DO NOT ENTER PATIENT IDENTIFYING INFORMATION INTO THE
SYSTEM, ONLY PATIENT I.D. NUMBERS SHOULD BE ENTERED INTO
THE SYSTEM. AND NOTE THAT THE PATIENT I.D.
SHOULD NOT BE A SOCIAL SECURITY NUMBER OR ANY OTHER IDENTIFYING
INFORMATION. ALSO, IT IS IMPORTANT TO KNOW
THAT ALL ACCOUNTS ARE DISABLED WITH THE TERM NATION OF
EMPLOYMENT. -- TERMINATION OF EMPLOYMENT.
WHAT IS THE PROCESS FOR CREATING A PROGRAM PHYSICIAN USER
ACCOUNT? THERE ARE SEVEN KEY STEPS IN
CREATING A PROGRAM PHYSICIAN USER ACCOUNT.
AN ILLUSTRATION OF EACH OF THESE SEVEN KEY STEPS IS PROVIDED ON
THE NEXT SLIDE. BUT ON THIS SLIDE, I HAVE OF A
TABLE SHOWING STEPS AND ACTIVITIES.
THERE ARE SEVEN STEPS. THE FIRST STEP IS TO REQUEST AN
ACCOUNT BY CLICKING ON -- ENTERING
HTTP: //EXTRANET.SAMHSA.GOV/REQU EST.
THE SECOND TEMPERATURE IS TO SELECT -- THE SECOND STEP IS TO
SELECT AND KNOW THE THESE WILL ALL BE SHOWN TO YOU SHORTLY.
THE SECOND STEP IS TO SELECT A PHYSICIAN TAB OR SELECT THE
PHYSICIAN TAB. AND THIS WILL LAUNCH THE OTP
EXTRANET PHYSICIAN ACCOUNT APPLICATION FORM.
THE THIRD STEP IS TO COMPLETE THE OTP EXTRANET PHYSICIAN
ACCOUNT APPLICATION FORM. ALL FIELDS ARE MANDATORY EXCEPT
FOR OPTIONAL FIELD FOR REQUESTING ACCESS TO MORE THAN
ONE OTP I.D. THE FOURTH STEP IS TO ACCEPT THE
TERMS, REVIEW THE TERMS AND INDICATE ACCEPTANCE AND
UNDERSTANDING. STEP FIVE REVIEW THE
CONFIRMATION, A CONFIRMATION PAGE WILL POP UP AND REVIEW THAT
CONFIRMATION. AND THE SIXTH STEP IS TO CHECK
YOUR E-MAIL. AFTER YOU REVIEW THE
CONFIRMATION PAGE, YOU WILL CHECK YOUR E-MAIL AND RECEIVE A
REVIEW E-MAIL THAT COMES FROM OTP-EXTRANET @
OPIOID.SAMHSA.GOV. AND THAT IS THE NOTE THAT IS --
THAT IS THE OTP EXTRANET INFORMATION CENTER MAILBOX.
IF YOU HAVE PROBLEMS WITH YOUR ACCOUNT, THEN THAT IS THE E-MAIL
YOU WILL SEND YOUR QUESTIONS TO.
AND STEP SEVEN, YOU WILL THEN RESPOND TO THE E-MAIL.
SO THEY WILL SEND YOU AN E-MAIL AND YOU RESPOND TO THE E-MAIL
WITHIN SEVEN DAYS. NOTE THAT NO TEXT IS NECESSARY
IN THE RESPONSE, JUST CLICK REPLY AND THEN HIT SEND AND THAT
WILL COMPLETE YOUR REQUEST FOR AN ACCOUNT.
NOW I WILL SHOW YOU WHAT THAT LOOKS LIKE.
SO WHEN YOU CLICK -- WHEN YOU REQUEST IN THE FIRST STEP WHEN
YOU SEND A REQUEST TO HTTPOTP EXTRANET.SAMHSA.GOV/REQUEST THE
SCREEN WILL POP UP AND YOU WILL SELECT ONE -- ONE OF THE TABS
THAT ARE PRESENTED. THE FIRST TAB IS PROGRAM
SPONSOR. BELOW THAT IS PROGRAM DIRECTOR
AND PHYSICIAN AND THE COUNSELOR TAB.
HIT THE PHYSICIAN TAB. AND YOU WILL THEN BE PRESENTED
WITH THIS APPLICATION THAT YOU NEED TO COMPLETE.
IT IS IMPORTANT TO NOTE THAT APPROVAL PLAY CAN'TS ARE
REQUIRED TO -- APPLICANTS ARE REQUIRED TO STATE WHETHER THEY
ARE A M.D. OR D.O. INDICATE WHETHER YOU ARE AN M.D.
OR D.O. AND THERE IS AN ADDITIONAL OTP
I.D. FOR WHICH YOU WOULD LIKE ACCESS.
YOU CAN USE THAT IF YOU ARE SEEKING PERMISSION FOR THE
SYSTEM TO PERFORM THE DUTIES -- I'M SORRY IF YOU ARE SEEKING
PERMISSION TO PERFORM YOUR DUTIES ON MORE THAN ONE OTP.
THERE IS AN EXTRA FIELD THAT NEEDS TO BE COMPLETED THERE.
AFTER YOU PUT IN AND THE FORM IS -- AFTER YOU PUT IN THIS
INFORMATION YOU WILL THEN BE TAKEN TO THE TERMS OF USE
THAT -- AND YOU MUST CLICK ON THAT BUTTON AT THE BOTTOM LEFT
SIDE OF THE SCREEN BEFORE YOU CAN MOVE FORWARD.
IT IS REALLY IMPORTANT THAT THAT BUTTON THERE IS CHECKED.
OTHERWISE THE SYSTEM WOULDN'T ALLOW YOU.
BUT THIS SCREEN HERE SHOWS THAT YOU ESSENTIALLY NEED TO ACCEPT
THESE TERMS. THERE IS ONE, TWO, THREE, FOUR,
FIVE, SIX, SEVEN, EIGHT, NINE -- TEN TERMS AND YOU HAVE TO
ACKNOWLEDGE THAT YOU HAVE READ THESE AND ACCEPTED THEM AND THEN
YOU WILL BE ALLOWED TO MOVE FORWARD.
AND THEN STEP FIVE YOU WILL THEN REVIEW THIS CONFIRMATION PAGE.
INFORMING YOU THAT YOU WILL NEED -- YOU WILL RECEIVE AN
E-MAIL FROM -- AND THIS E-MAIL COMES WITHIN A FEW MINUTES OF
SUBMITTING YOUR APPLICATION. AND THAT IS STEP FIVE.
YOU REVIEW THE CONFIRMATION AND CLOSE THE CONFIRMATION AND THEN
YOU CHECK YOUR E-MAIL AND RESPOND, OKAY.
SO STEP SIX AND SEVEN, CHECK E-MAIL AND RESPOND.
CHECK YOUR E-MAIL FOR A CONFIRMATION E-MAIL FROM SAMHSA
AND REPLY TO THE CONFIRMATION E-MAIL AS I INDICATED EARLIER.
NO TEXT IS NEEDED IN THE BODY OF THE E-MAIL.
JUST HIT REPLY AND SEND THE E-MAIL WITHIN LESS THAN SEVEN
DAYS. AFTER THE REPLY IS SENT TO
SAMHSA, SAMHSA WILL VERIFY YOUR CURRENT EMPLOYMENT AT THE
PROGRAM FOR WHICH YOU ARE REQUESTING THE ACCOUNT AND THEN
OBTAIN PERMISSION FROM THE PROGRAM ADMINISTRATOR TO CREATE
YOUR ACCOUNT. AND THEN AFTER SAMHSA PROCESSES
YOUR REQUEST YOU WILL RECEIVE AN E-MAIL NOTIFICATION CONTAINING A
TEMPORARY PASSWORD FOR ACCESSING THE PROGRAM PHYSICIAN ACCOUNT
AND THEN YOU WILL BE PROMPTED TO CHANGE THE PASSWORD THE FIRST
TIME YOU LOG IN. WE HAVE SOME DIRECTIONS HERE FOR
HOW YOU CAN DO THAT. WHICH I WILL SHOW YOU IN SOME
UPCOMING SLIDES. AND THIS IS ONE OF THE UPCOMING
SLIDES. WHAT ARE THE REQUIREMENTS FOR
CREATING PASSWORDS? NOW, PASSWORDS MUST MEET THE
FOLLOWING HHS SECURITY REQUIREMENTS.
AND SO THIS IS NOT AIR, HHS HAS THE REQUIREMENTS FOR PASSWORDS
TO ENSURE SECURITY OF OF THE SYSTEM.
IT MUST BE BETWEEN EIGHT AND 30 CHARACTERS AND CONTAIN AT LEAST
ONE UPPER CASE CAPITAL LETTER AND AT LEAST ONE LOWER CASE.
IT MUST HAVE AT LEAST ONE DIGIT.
AT LEAST ONE SPECIAL CHARACTER. SO YOU CAN USE LIKE AN @ SIGN OR
DOLLAR SIGN, PERCENT, STAR, EXCLAMATION POINT, PLUS, ANY
CHARACTER BUT THE PASSWORD MUST HAVE IN ADDITION TO UPPER CASE
AND A LOWER CASE IT MUST HAVE A SPECIAL CHARACTER AT LEAST ONE.
AND IT CANNOT INCLUDE ACTUAL WORDS OR WHAT IS REFERRED TO AS
DICTIONARY WORDS. SO IN RESETTING YOUR PASSWORD
YOU WILL BE PROMPTED TO CHANGE THE PASSWORD THE FIRST TIME YOU
LOG IN. AFTER THAT FOR SECURITY PURPOSES
YOU BE REQUIRED TO CHANGE YOUR PASSWORD EVERY 90 DAYS AND WE
HAVE MORE DIRECTIONS FOR RESETTING YOUR PASSWORD ON
SLIDE 40. PROGRAM PHYSICIAN PERMISSIONS
AND RESPONSIBILITIES. COMPLETING ONLINE FORM SMA-168
PLEASE NOTE THAT WE HAVE SOME ILLUSTRATIONS IN THE NEXT
SECTION. PROGRAM PHYSICIAN ACCOUNT
PERMISSIONS RELATE TO AN OTP'S ONLINE SUBMISSION OF PATIENT
EXCEPTION REQUESTS. THESE INCLUDE CREATING A NEW
SMA-168. SAVING AN SMA-168 FOR LATER
COMPLETION OR FOR LATER SUBMISSION.
MODIFYING AN SMA-168 THAT HAS NOT YET BEEN SUBMITTED.
SIGNING AND SUBMITTING AN SMA-168.
VIEWING, PRINCING AND ARCHIVING EXCEPTION REQUESTS FOR THE
SMA-168 FOR THE OTPs ASSOCIATED WITH THE PROGRAM
PHYSICIAN ACCOUNT. SO THESE ARE SOME OF WHAT THE
PERMISSIONS FOR PROGRAM PHYSICIANS RELATE TO.
AND PLEASE NOTE THAT THE FOURTH BULLET HERE SIGNING AND
SUBMITTING THIS IS A UNIQUE FEATURE OF THE PROGRAM PHYSICIAN
ACCOUNT, OKAY. DO YOU WORK IN MULTIPLE OTPS?
FOR PROGRAM PHYSICIANS THAT WORK IN MULTIPLE OTPS THERE IS ONE
EXTRA STEP FOR THE LOG-IN. SO THE LOG-IN PROCESS FOR
PROGRAM PHYSICIANS WHO WORK IN MULTIPLE OTPS INCLUDE ONE EXTRA
STEP. STEP ONE FOR EVERYONE IS THE LOG
IN WITH THE INFORMATION I PROVIDED EARLIER.
FOR PROGRAM PHYSICIANS THAT WORK IN MULTIPLE OTPS, STEP TWO WOULD
BE THAT THEY SELECT AN OTP FROM A LIST PRESENTED ON THIS SCREEN.
SO PROGRAM PHYSICIANS WHO DO NO THE WORK IN MULTIPLE OTP WILL
NOT SEE A LIST OF PROGRAMS. AND THEN STEP THREE WOULD BE
ACCESSING OR CREATING THE SMA-168 FOR THE RESPECTIVE
PROGRAM. HE WILL SHOW YOU WHAT THAT LOOKS
LIKE IN A FEW SECONDS. PROGRAM PHYSICIANS WHO WORK AT
MULTIPLE OTPS HAVE ACCESS TO SMA 168s FOR ALL OF THESE OTPS.
AFTER LOGGING IN TO SMA-168 FROM EACH OTP, I'M SORRY, AFTER
LOGGING IN SMA-168S FROM EACH OTP ARE AVAILABLE ONLY UNDER THE
RESPECTIVE OTP THAT THE PROGRAM PHYSICIAN SELECTED AND I WILL
SHOW YOU WHAT THAT LOOKS LIKE. RIGHT UNDER YOUR NAME YOU WILL
SEE WHERE THAT IS ON THE FORM. PROGAP PHYSICIANS WHO WORK AT
MULTIPLE OTPS CAN ACCESS OTHER OTPS WITHOUT LOGGING OUT.
YOU DON'T HAVE TO LOG OUT. YOU CAN LOG IN ONE TIME AND HAVE
ACCESS TO ALL OF THE OTPS YOU ARE WORKING IN AND YOU CAN
SWITCH BETWEEN FORMS FOR VARIOUS OTP WITHOUT HAVING TO LOG OUT.
AND THIS IS WHY THAT WOULD LOOK LIKE.
THIS IS WHAT STEP TWO WOULD LOOK LIKE FOR PROGRAM PHYSICIANS WHO
WORK IN MULTIPLE OTPS. A SCREEN SHOT SHOW AN ARROW TO
THE BOTTOM LEFT SIDE OF THE SCREEN WITH TWO TEST OTPS.
THE PRO HE GRAM PHYSICIAN WHO WORKS -- THE PROGRAM PHYSICIAN
WHO WORKS FOR MULTIPLE OTPS WOULD SELECT THE OTP HERE AND
THEN WILL SEE THIS SCENE HERE. IF YOUR NAME IS CIRI CINTRA
RIGHT UNDER YOUR NAME THERE WOULD BE THE OTP AND THE NAME OF
THE OTP THAT YOU HAVE ACCESSED ON THE SYSTEM.
AND TO CHANGE THE OTP THAT YOU HAVE ACCESSED, THE FIRST
SOMETIME, ALL YOU NEED TO DO IS CLICK ON THE ARROW HERE.
AS SHOWN HERE IN THE SCREEN SHOT.
THIS SCREEN SHOWS HOW DO YOU KNOW WHICH OTP YOU ACCESSED.
IF YOU WORK IN MULTIPLE OTPS LOOK DIRECTLY BELOW YOUR NAME.
IN CREATING A NEW SMA-168 FOR ALL PHYSICIANS AFTER YOU LOG IN
TO THE OTP EXTRANET TO CREATE A NEW SMA-168 ALL YOU NEED TO DO
IS CREATE AN EXCEPTION REQUEST FROM THE SIDE MENU UNDER YOUR
NAME ON THE RIGHT SIDE OF THE SCREEN.
RIGHT UNDER YOUR NAME YOU WILL SEE THREE LINKS.
ONE TO SUBMIT, A SECOND TO CREATE AND THIRD YOU CAN EDIT
AND SUBMIT THE EXCEPTION. I WILL BE TALKING ABOUT ALL OF
THESE IN THIS SECTION OF THE PRESENTATION.
SO YOU SELECT, CREATE AN EXCEPTION REQUEST.
WHEN YOU CLICK ON THAT BUTTON A FORM WILL POP UP.
THE OTP INFORMATION PORTION OF THAT FORM WILL BE PREPOPULATED.
FOR EXAMPLE THE OTP TELEPHONE NUMBER, THE REQUESTER NAME, THE
REQUESTER FIRST AND LAST NAME AND THE REQUESTER'S TITLE WILL
BE PREPOPPULATED AND THERE IS SEVERAL OTHER SET OF INFORMATION
FOR THE PROGRAM PHYSICIAN TO FILL IN.
WHEN THE ONLINE SMA FORM IS OPENED THE REQUESTER'S NAME IS
PREPOPULATED. ALL DATA FILLED FROM THE PAPER
SMA-168 ARE ON THE FORM. THIS IS IMPORTANT TO NOTE.
IF YOU USE THE PAPER VERSION OF THE FORM, PLEASE NOTE THAT
EVERYTHING THAT IS IN THE PAPER IN TERMS OF INFORMATION THAT YOU
NEED TO FILL OUT WILL ALSO BE IN THIS ONLINE FORM.
PROGRAM PHYSICIANS DO NOT HAVE TO COMPLETE SMA-168 THEMSELVES.
OTHER PERSONNEL MIGHT SUPPORT THE EFFORT BY FILLING OUT FORMS
AND THE SAVING FOR LATER SUBMISSION BY A PROGRAM
PHYSICIAN. AND WE WILL SHOW YOU WHAT THAT
LOOKED LIKE IN TERMS OF WHAT IT LOOKS LIKE ON THE SYSTEM.
SAVING A NEW SMA-168. PROGAP PHYSICIAN USERS HAVE
THREE OPTIONS AFTER COMPLETING A NEW FORM.
THEY ARE AGE TO SUBMIT THE -- ABLE TO SUBMIT THE FORM, SAVE
THE FORM FOR LATER OR QUIT WITHOUT SAVING.
THIS SCREEN SHOWS A -- WHAT THAT LOOKS LIKE ON THE OTP WEBSITE.
THERE IS THREE BARS HERE. A SCREEN SHOT OF THREE BARS.
ONE SAYS SUBMIT TO SAMHSA/STATE AUTHORITY.
ANOTHER SAVE FOR LATER SUBMISSION AND THE OTHER QUIT
WITHOUT SAVING. THOSE ARE THE THREE OPTIONS THAT
WILL BE PRESENTED TO YOU. TO SUBMIT TO SAMHSA/STATE
AUTHORITY NOTE THAT THE TAB IS ACTIVIATED ONLY ON THE PROGRAM
PHYSICIAN ACCOUNT. OTHER USERS WHO DO NOT HAVE
PERMISSION TO SUBMIT, THIS TAB HERE ON THE LEFT WILL NOT BE
ACTIVATED. AFTER COMPLETING THE FORM, IF
NOT YET READY TO SUBMIT IT SAVE IT BY CLICKING THE SAVE FOR
LATER BUT TOP WHICH IS LOCATED IN THE MIDDLE OF THE MIDDLE BAR,
OF THE THREE BARS SHOWN ON THE SCREEN.
IF YOU DON'T HAVE SOME INFORMATION AND YOU ARE NOT
READY TO FINISH OR SAVE THE FORM, CLICK QUIT WITHOUT SAVING
AND THEN THIS WILL DELETE THE FORM.
AND I WILL -- WE WILL DISCUSS MORE OF THIS IN A SLIDE.
WHAT HAPPENS WHEN THE FORM IS SAVED?
WHEN THE FORM IS SAVED THE SYSTEM NOTIFIES THE USER, OKAY.
A FORM SAVED BY A NONPHYSICIAN USER BECOMES ACCESSIBLE TO THE
PROGRAM PHYSICIAN FOR REVIEW FOR SIGNATURE AND FOR SUBMISSION TO
SAMHSA AND THE STATE OPIOID TREATMENT AUTHORITY.
SO FOR EXAMPLE IF A COUNSELOR SAVES THE FORM WHEN THE
PHYSICIAN SIGNS INTO THE SYSTEM RIGHT UNDER HIS NAME OR HER NAME
YOU WILL SEE A LINK THAT SAYS EDIT OR SUBMIT A SAVED EXCEPTION
REQUEST, OKAY. SO THAT WOULD BE ON THE PROGRAM
PHYSICIAN'S HOME PAGE. NOTE THAT A PROGRAM PHYSICIAN
CAN HAVE ACCOUNTS IN MULTIPLE OTPS BUT THE SYSTEM SHOWS THE
LIST OF SMAS ONLY FOR THE CURRENT OTP THAT THE PROGRAM
PHYSICIAN IS WORKING IN. THE LIST IS SORTED BY THE DATE
THE REQUEST WAS RIATE THE BUT CAN -- CREATED BUT CAN BE SORTED
ABOUT I CREATE DATE OR PATIENT I.D.
WHEN YOU WILL CLICK ON EDIT OR SUBMIT A SAVED SUBMISSION
REQUEST THEN YOU WILL HAVE THE OPPORTUNITY TO REVIEW THE
EXCEPTION REQUEST FOR THE RESPECTIVE OTP AND MAKE A
DETERMINATION AS TO WHETHER OR NOT TO SUBMIT THE REQUEST AFTER
REVIEWING IT. SO WHAT HAPPENS WHEN THE FORM IS
READY TO BE SUBMITTED? COMPLETED AND SAVED SMA-168 MUST
BE SIGNED ELECTRONICALLY BY A PROGRAM PHYSICIAN ACCOUNT HOLDER
BEFORE BEING SUBMITTED TO SAMHSA AND THE SOTA.
ONCE SUBMIT TO SAMHSA AND/STATE AUTHORITY BUTTON IS CLICKED THE
FOLLOWING DIALOGUE WILL BE DISPLAYED AND YOU ENTER YOUR
PASSWORD AND CLICK I AGREE. IT SHOWS A SCREEN SHOT OF A
CONFIRMATION PAGE THAT YOU WILL SEE ON THE OTP WEB EXTRANET AND
THE CONFIRMATION PAGE SAYS BY EPITERRITORYING YOUR SYSTEM
PASS -- ENTERING YOUR SYSTEM PASSWORD AND CLICKING I AGREE
BELOW THIS PATIENT EXCEPTION REQUEST WILL BE AFFIXED WITH OUR
ELECTRONIC SIGNATURE AND SUBMITTED TO SAMHSA AND THE
STATE OPIOID TREATMENT AUTHORITIES FOR PROCESSING.
BY SELECTING I AGREE I AFFIRM IN ACCORDANCE WITH THE FALSE CLAIMS
ACT THAT I AM THE PERSON FORMALLY ASSIGNED THIS USER NAME
AND PASSWORD BY THE FEDERAL SUBSTANCE ABUSE AND MENTAL
HEALTH SERVICES ADMINISTRATION. AND THIS IS CRITICAL.
IN THE SECOND PARAGRAPH THE CONFIRMATION YOU ARE AFFIRMING
THAT YOU ARE THE PERSON FORMALLY ASSIGNED TO THE USER NAME AND
PASSWORD BY SAMHSA. IN OTHER WORDS, DON'T SIGN THE
SMA-168 ON BEHALF OF SOMEONE ELSE.
WHAT HAPPENS WHEN THE FORM IS SUBMIT THE?
IF SMA-168 IS SUCCESSFULLY SIGNED AND SUBMITTED A
CONFIRMATION MESSAGE WILL BE DISPLAYED AND IT IS A LITTLE
POP-UP THAT SAYS YOU HAVE SUCCESSFULLY SIGNED THE
EXCEPTION REQUEST. WHAT HAPPENS AFTER THE FORM IS
SUBMITTED? THIS IS A SECOND PART OF THAT
QUESTION. AFTER THE FORM IS SUBMITTED, IT
IS -- IT CAN BE ARCHIVED AND PRINTED BUT IT CANNOT BE
MODIFIED AS I HAD MENTIONED EARLIER.
A LIST OF SUBMITTED FORMS WILL SHOW THE STATUS OF THE FORM, FOR
EXAMPLE, IS IT APPROVED, IS IT DENIED PENDING FROM SAMHSA AND
STATE AUTHORITY. I HAVE A SCREEN SHOT SHOWING A
PATIENT I.D. AND THE DATE OF SUBMISSION.
HERE THIS PARTICULAR FORM WAS APPROVED SO YOU WILL SEE THAT.
IF IT IS APPROVED. OR IF IT IS PENDING YOU WILL
ALSO SEE THAT. BUT AFTER THE FORM IS SUBMITTED
IF YOU LOOK TO THE RIGHT SIDE OF THE TABLE THERE IS A LIST OF
SUBMISSIONS THAT WILL BE PRESENTED TO YOU YOU HAVE THE
OPTION TO PRINT AND ALSO TO ARCHIVE THE FORM.
THE NEXT SECTION INCLUDES INFORMATION ON MANAGING
SUBMITTED FORMS. PREFERENCES FOR MANAGING
SUBMITTED SMA-168. SYSTEM FEATURES INCLUDE
ARCHIVING AND PRINTING. AND WE HAVE ILLUSTRATIONS ON THE
NEXT TWO SLIDES TO SHOW YOU THIS.
ARCHIVING SUBMITTED SMA-168. WHEN THE SUBMITTED EXCEPTION
REQUEST LIST BECOMES LONG, USERS MAY PREFER TO ARCHIVE OLDER
EXCEPTION REQUESTS BY CLICKING ON THE ARCHIVE BUTTON SHOWN ON
THE RIGHT SIDE OF THE LIST OF SUBMITTED EXCEPTION REQUEST IS.
IN PRINTING SUBMITTED EXCEPTION REQUESTS THE PROGRAM PHYSICIAN
USER WANTING OR NEEDING PAPER COPIES CAN VIEW AND PRINT
EXCEPTION REQUESTS LISTED ON BOTH THE ARCHIVE EXCEPTIONS AND
THE SUBMITTED EXCEPTION REQUEST LIST.
AND THIS IS WHAT THAT LOOKS LIKE.
IF YOU LOOK AT THE BOTTOM RIGHT OF THE LIST THAT SHOWS THE
EXCEPTION REQUEST, THE SUBMITTED EXCEPTION REQUEST AND YOU CAN
ACCESS THAT FROM THE HOME SCREEN.
YOU WILL SEE THE ICONS TO EITHER PRINT OR ARCHIVE THE EXCEPTION
REQUEST. AND THAT IS WHAT IT LOOKS LIKE.
TO PRINT THE ARCHIVED EXCEPTION REQUEST, YOU WILL GO TO ARCHIVE
EXCEPTIONS, YOU LOOK AT THE TOP MENU RIGHT UNDER THE SAMHSA I
GUESS LOGO, THE EXTRANET LOGO AND YOU SEE THERE ARE SOME --
THERE IS A MENU THERE THAT SAYS HOME, ARCHIVED EXCEPTIONS, MY
ACCOUNT, HELP, JUST CLICK ON ARCHIVES AND YOU GO A LIST OF
SUBMISSIONS THAT HAVE BEEN ARCHIVED WILL POP UP INCLUDING
THE DATE THEY WERE SUBMITTED, THE DECISION THAT WAS MADE AND
YOU CAN PRINT THAT OUT IF NEEDED.
LET'S GO BACK. HE MENTION MANY EARLIER WE WERE
GOING TO TALK A LITTLE BIT ABOUT PASSWORDS.
TO CHANGE YOUR PASSWORD YOU ARE GOING TO GO TO MY ACCOUNT WHICH
WOULD BE RIGHT ABOVE YOUR NAME WHEN YOU GO INTO THE SYSTEM.
YOU GO TO MY ACCOUNT AND YOU ARE ABLE TO PUT IN YOUR CURRENT
PASSWORD AND YOUR NEW PASSWORD AND CONFIRM THE PASSWORD AND
THEN YOU CLICK ON SAVE. WHEN YOU GO TO CHANGE YOUR
ACCOUNT INFORMATION THAT YOU PREVIOUSLY SHARED TO CREATE THE
ACCOUNT WILL PREPOPPULATE. SO THE SYSTEM WILL KNOW IT IS
YOU AND YOU CAN GO AHEAD THERE AND CHANGE YOUR PASSWORD.
IF YOU FORGOT YOUR PASSWORD, YOU CAN RESET IT, OKAY.
AND SO YOU GO TO THE EXTRANET LOG IN PAGE AND THEN RIGHT NEXT
TO THE SIGN IN THERE IS A LINK THIS CALLED FORGET PASSWORD AND
YOU CAN CLICK ON THAT AND THAT WILL GIVE YOU ACCESS TO CREATE A
NEW PASSWORD. IF YOU HAVE TROUBLE LOGGING IN,
THE FORGOT PASSWORD LINK LEADS TO A PASSWORD REQUEST PAGE.
IT IS PRETTY MUCH THE SAME THING.
GO TO THE OTP EXTRANET WEBSITE THAT I MENTIONED EARLIER IN THE
PREPARATION, YOU CLICK ON FORGOT PASSWORD AS I HAD SHOP YOU
EARLIER. AND THEN YOU WILL SEE A LOG IN
SUPPORT SCREEN AS IS SHOWN ABOVE.
ENTER YOUR E-MAIL ADDRESS AND THEN YOU CLICK SUBMIT AND YOU
SHOULD SEE A POP-UP MESSAGE SIMILAR TO THE ONE SHOWN ABOVE
CONFIRMING THAT YOUR PASSWORD HAS BEEN SUCCESSFULLY SEPTEMBER
AND RESET. SO WE HAVE COME TO THE END OF
THE PRESENTATION. PLEASE NOTE THAT AND THIS IS
YOUR TIME TO ASK QUESTIONS IF YOU HAVE ANY.
PLEASE NOTE THAT THE TARGETED RELEASE DATE FOR THE REVIEW OF
THE SAMHSA EXTRANET OTP MANUAL WILL BE OCTOBER 31, 2015.
IF YOU HAVE QUESTIONS CONTACT THE FAMHSA OTP EXTRANET
INFORMATION CENTER FOR ASSISTANCE AT THE FOLLOWING
E-MAIL OR YOU CAN ALSO CALL 1-866-OTP-CFAT AND STAFF ARE
AVAILABLE TO ANSWER YOUR CALL FROM 8:30 A.M. TO 53:00 P.M.
EASTERN TIME FROM-- 5:30 P.M. EASTERN TIME MONDAY THROUGH
FRIDAY. IF YOU HAVE QUESTIONS THIS IS
YOUR TIME TO ASK. THANK YOU VERY MUCH FOR JOINING
US TODAY AND WE LOOK FORWARD TO HEARING YOUR QUESTIONS.
>> THANKS, ANSWER. THIS IS MARK PARRINO AGAIN.
AS A REMINDER, THE PRINCIPAL REASON WHY THE ELECTRONIC
MANUALS HAVE BEEN DEVELOPED BY MARGARITA AND PRESENTED BY
ANESTINE IS TO ENCOURAGE THE OTPs TO SUBMIT PATIENT
EXCEPTION REQUESTS THROUGH THIS SERIES OF EXTRANET ACCOUNTS.
I CAN'T UNDERSCORE THE IMPORTANCE OF THIS ESPECIALLY
BECAUSE SAMHSA FOLKS ANTICIPATE GETTING A GREATER NUMBER OF
EXCEPTION REQUESTS AND THE ANSWERS, THE RESPONSES WILL MOVE
MUCH FASTER ESPECIALLY WITH THE COORDINATION OF STATE
AUTHORITIES. SO WE DO HAVE A COUPLE OF
QUESTIONS BEFORE I BEGIN WITH THOSE QUESTIONS I WOULD LIKE TO
INTRODUCE MARGARITA RIBSON WHO DEVELOPED THE ELECTRONIC
MANUALS. SHE IS A SENIOR SOFTWARE
ENGINEER AT AIR. SHE PROVIDES OVERSIGHT AND
LEADERSHIP OF SOFTWARE DESIGN AND THE DEVELOPMENT OF THE
CLIENT TECHNOLOGIES DIVISION OF AIR.
MORE THAN 25 YEARS OF EXPERIENCE DEVELOPING SOLUTIONS AAHING THE
MARKET LEADING SOFTWARE PLATFORMS AND EXTENSIVELY
INVOLVED IN DEFINING SOFTWARE DEVELOPMENT INITIATIVES
INCLUDING REQUIREMENT ANALYSIS AND LOGISTICAL AND PHYSICAL
DESIGN AND TESTING AND SUPPORT. MARGARITA AND ANESTINE HAVE BEEN
WONDERFUL PARTNERS IN THE PROCESS.
THE FIRST QUESTION. HOW DOES A PHYSICIAN WITH AN
EXISTING ACCOUNT ADD ADDITIONAL EXISTING PROGRAMS TO THEIR OTP
EXTRANET ACCOUNT? >> HI, I THINK I CAN TAKE THIS
ONE. THIS IS MARGARITA BY THE WAY.
TWO WAYS TO DO THIS. ONE WAY, YOU CAN STILL USE A
REQUEST AND SELECT THE PHYSICIAN JUST LIKE YOU DO WITH YOUR
ACCOUNT, JUST LIST WHAT ARE THE NEW PROGRAMS YOU WOULD LIKE TO
HAVE. OR YOU CAN CONTACT THE HELP DESK
AND THEY WILL HELP YOU WITH THAT.
>> AND THAT IS THE HELP DESK INFORMATION THAT IS IN THIS, WE
SHARED THAT WITH YOU EARLIER. >> OKAY.
I HAVE A SECOND QUESTION. NOW THIS CLEARLY IS COMING FROM
A PHYSICIAN IN NEW YORK STATE. SO THERE ARE TWO PARTS.
THE FIRST IS HOW CAN I VERIFY THAT MY ACCOUNT IS READY FOR THE
PHYSICIAN TO SIGN? SIGN UP.
AND THEN THE SECOND QUESTION IS, IS THE EXTRANET DIRECTLY
CONNECTED WITH THE STATE OPIOID TREATMENT AUTHORITIES.
HOW CAN I VERIFY THAT THE ACCOUNT IS READY FOR A PHYSICIAN
TO SIGN UP AND THE SECOND IS WHEN THE INDIVIDUAL IN THIS CASE
THE PHYSICIAN IS SUBMITTING A PATIENT EXEMPTION ONCE IT GOES
TO SAMHSA IS IT AUTOMATICALLY GOING TO THE STATE AUTHORITY IN
THE RESPECTIVE STATE? >> FIRST QUESTION, IT IS VERY
EASY. ONCE YOU RECEIVE AN E-MAIL WITH
YOUR TEMPORARY PASSWORD THE ACCOUNT IS READY.
SO YOU NEED TO WAIT FOR THAT E-MAIL.
IF THE E-MAIL DID NOT COME, THE ACCOUNT IS NOT READY.
THE SECOND PART YES, YOUR STATE AUTHORITIES, STATE AUTHORITY IS
NOTIFIED ABOUT THE EXCEPTION. THEY HAVE ACCESS TO THE SYSTEM,
THEY HAVE THEIR OPEN ACCOUNTS -- THEIR OWN ACCOUNTS AND THEY CAN
VIEW THE EXCEPTION AND EITHER APPROVE OR DENY IT WITH THE WAY
NEEDED. >> THIS IS MARK.
FOR CLARITY SAKE HOW DOES THE SOTA GET INFORMED?
SO JUST TO BE CLEAR, I UNDERSTAND THEY ARE INFORMED.
WHO IS THE PARTY INFORMING THE SOTA THAT THE EXEMPTION REQUEST
HAS BEEN SUBMITTED? >> THE SYSTEM DOES.
THE OTP SYSTEM AUTOMATICALLY SENDS AN E-MAIL TO NOTIFY THE
SOTA FOR THE CURRENT STATE. >> OKAY.
THANK YOU. THE NEXT QUESTION -- THIS IS
ABOUT A BLANKET EXEMPTION REQUEST.
SO IN THIS CASE, THE PHYSICIAN IS ASKING CAN THE PROGRAM USE
ONE FORM IN SUBMITTING A BLANKET EXEMPTION REQUEST, THE
ILLUSTRATION AND THE QUESTION IS WHEN THE OTP WILL BE CLOSED ON
NONFEDERAL HOLIDAY CAN THE PHYSICIAN EXTRANET ACCOUNT
SUBMIT THIS OTP BLANKET EXEMPTION REQUEST WHICH MEANS
ONE FORM FOR THE WHOLE CLINIC WHEN, AGAIN, THE OTP PLANS TO
CLOSE FOR A NONFEDERAL HOLIDAY? >> IT IS POSSIBLE.
I THINKTH IS A SPECIAL -- I THINK THERE IS A SPECIAL THING
THAT NEEDS TO BE PUT IN COMMENTS SECTION TO CLARIFY WHAT IT IS
FOR. IT IS POSSIBLE, BUT YOU NEED TO
CONTACT SAMHSA OR SOTA TO MAKE SURE WHAT EXACTLY NEEDS TOSS BE
IN THERE. -- WHAT EXACTLY NEEDS TO BE IN
THERE. >> ALL RIGHT.
I HAVE ANOTHER QUESTION THAT IS COMING FROM A PHYSICIAN.
I'M ASSUMING THAT WE SHOULD KEEP A PRINTED COPY OF THE EXCEPTION
REQUEST IN THE PATIENT'S RECORD SINCE IN THIS PARTICULAR CASE
SINCE THIS PARTICULAR OTP IS MOVING TOWARD ELECTRONIC HEALTH
RECORDS. THE QUESTION ALSO IS THAT CAN WE
THEN KEEP A COPY OF OF THE EXCEPTION, PUT IT IN THE
ELECTRONIC HEALTH RECORD OR DO WE HAVE TO HAVE A PRINTED AND
SCANNED COPY? >> YOU CAN SAVE IT AS A PDF IF
IT IS ALL RIGHT. BUT YES, ONCE IT IS SIGNED AND
APPROVED, YOU CAN OPEN IT IN THE PDF AND SAVE IT FROM THERE.
>> ALL RIGHT. THANK YOU.
WE ARE NOW REACHING THE CLOSE OF THE WEBINAR.
THE -- WE ANSWERED ALL OF THE QUESTIONS THAT HAVE BEEN
SUBMITTED. SO AS A WAY TO WRAP UP, I JUST
WANT TO THANK THE PARTICIPANTS FOR JOINING IN.
I CERTAINLY HOPE THIS HAS BEEN INSTRUCTIVE A FAIR AMOUNT OF
WORK HAS GONE IN TO SUPPORT THIS.
I AM GRATEFUL AGAIN TO SAMHSA FOR HELPING FUND THIS
INITIATIVE, CERTAINLY TO TO SUSAN HYLE AND ANESTINE AND
MARGUERITA AND THERE WILL BE A SURVEY SENT TO ALL PARTICIPANTS
THROUGH WEB EX AND I ENCOURAGE YOU TO FILL IT OUT.
IT IS NOT LONG AND IT WILL HELP SHAPE THE FUTURE WEBINARS IN THE
NEXT TWO WEEKS ON THE 15TH AND THE 19TH.
AND WE WILL SEND OUT INDIVIDUAL NOTIFICATIONS AS INDICATED AT
THE BEGINNING OF THIS WEBINAR. SO, WITH THIS, THE POWER POINT
WILL BE AVAILABLE THROUGH AATOD'S WEBSITE.
ANESTINE ALREADY TALKED ABOUT HOW THE ELECTRONIC MANUALS WILL
BE AVAILABLE. THIS ONE FOR OCTOBER 31 IS THE
ANTICIPATED DATE. THANK YOU AGAIN FOR
PARTICIPATING. I HOPE YOU ENJOYED THIS AND IT
ULTIMATELY HAS BEEN HELPFUL TO YOU AND YOU WILL BE MORE LIKELY
TO SUBMIT THE EXCEPTION REQUESTS THROUGH THE EXTRANET SYSTEM
ACCOUNT. THANK YOU AGAIN, HAVE A GOOD DAY.