IS PRODUCING THE WEBINARS UNDER CONTRACT OF HNL AND HUMAN
SERVICES AND ADMINISTRATION.
THE PRIMARY PURPOSE OF THE WEBINAR HAS BEEN TO ENCOURAGE
THE USE OF THE ACCOUNTS, IN SUBMITTING EITHER INDIVIDUAL
PATIENT OR PROGRAM EXCEPTIONS.
AGAIN, THE FOCUS WILL BE THE PROGRAM DIRECTOR ACCOUNT, BEFORE
WE BEGIN, IT'S IMPORTANT TO LOOK TO THE SCREEN SO YOU CAN SEE WE
PREFER ALL WEBINAR PARTICIPANTS ON THE SCREEN.
AND I ASK YOU TO MUTE YOUR PHONE TO AVOID NOISE DISRUPTIONS.
IF YOU'RE LISTENING IN, BE SURE SPEAKERS ARE TURNED ON.
EACH PARTICIPANTS TESTS AUDIO FROM THE MEETING WINDOW ON THE
SCREEN.
SELECT AUDIO, SPEAKER-MICROPHONE, AND FOLLOW
THESE INSTRUCTIONS.
SO BEFORE WE BEGIN, WE'D LIKE TO RESOLVE THIS FROM THE BEGINNING.
YOU CANNOT HEAR ME, RAISE YOUR HAND.
NOW, THE SYSTEM IS GOING TO MUTE AUDIO THROUGH THE WEBINAR.
WE'RE GOING TO TEST THIS NOW.
PLEASE SAY HELLO.
YOU'LL NOTE THE QUESTION, ANSWER FUNCTION.
WE WANT TO KNOW IF IT'S WORKING FOR YOU.
FEEL FEEL TO TYPE IN A QUESTION.
RAISE YOUR HAND IF IT IS NOT WORKING.
NOW, YOU WILL SEE ON THE SCREEN THE GUIDANCE OF USING THE SCREEN
IN ORDER TO RAISE YOUR HAND SO YOU CAN COMMUNICATE WITH US.
AS I INDICATED, THIS FOCUSES ON THE PROGRAM DIRECTOR, AND WE'RE
ALREADY BEGUN.
THIS WILL LAST UNTIL 2:30 EASTERN TIME.
WE'RE GOOD AT KEEPING TRACK OF THAT.
ALL POWER POINTS ARE LOADED ON THE WEBSITE AND WILL GO OVER TO
SAMSA AS WELL.
AND THE FEATURES ARE PROVIDED THROUGH ONLINE SYSTEMS.
IN THIS CASE, AND CAPTIONING PROVIDED THROUGH THE ACCESS OF
WWW.STREAMTEXT.NET.
THE VISUAL ELEMENTS THROUGH IN WEBINAR, AGAIN, YOU KNOW TO
FOLLOW THIS DIRECTION, IN CALLING IN, THROUGH YOUR PHONE,
YOU CAN SEE THE ACCESS CODE ON THE SCREEN.
AND AGAIN, IF YOU'RE LISTENING THROUGH YOUR COMPUTER, BE SURE
SPEAKERS ARE ON AND YOU HAVE INSTRUCKS FOR THAT AS WELL.
FINALLY, PROBLEMS IN JOINING THIS WEB ANIAR.
NOW IS THE TIME TO IDENTIFY THEM.
YOU CAN SEND AN E-MAIL.
OR CALL TO OUR OFFICES IN NEW YORK.
AND ASK FOR WENDY.
FOLLOWING THE WEBINAR, WEB EX-WILL FOLLOW A SURVEY TO
PARTICIPANTS THAT WILL GUIDE QUESTIONS YOU MAY HAVE TO BE
SURE WE'VE HIT OUR MARK IN UNDERSTANDING HOW THIS
PRESENTATION WENT.
AND THE CONCEPT WILL BE POSTED ON OUR WEBSITE.
AND WILL RECEIVE AN E-MAIL WHEN IT IS POSTED WHICH WE EXPECT THE
POWER POINT TO BE LATER THIS WEEK.
SO, I WOULD LIKE TO EXTEND MY GRATITUDE FOR SAMSA THROUGHOUT
THE PROCESS.
I WANT TO THANK SUSAN AND HER ASSOCIATES AT AMERICAN
INSTITUTES FOR RESEARCH FOR THEIR SUPPORT IN DEVELOPING THE
MANUALS FOR THE OTP SYSTEM.
AND THE DEVELOPMENT OF THE POWER POINTS THROUGHOUT THESE
WEBINARS.
ANNASTEIN HECTOR MASON WILL BE THE PRESENTER FOR THIS WEBINAR.
BOTH OF THESE INDIVIDUALS WILL BE AVAILABLE TO ANSWER QUESTIONS
AT THE CONCLUSION OF THE PRESENTATION.
I WANT TO EXPRESS MY GRATITUDE TO ANGELINA.
IT'S BEEN A SIGNIFICANT TASK AND SHE'S DONE A GREAT JOB.
PRIMARY OBJECTIVE IS TO ENCOURAGE ALL PROGRAM PERSONNEL
TO SUBMIT REQUESTS TO SAMSA THROUGH THE OTP EXCEPTION
ACCOUNT.
WHEN THEY SUBMIT PAPER FAXES, IT SLOWS DOWN THE APPROVAL PROCESS
WHICH INCLUDES CUES THE SYSTEM SUBMITTED OUT OF THEIR
INDIVIDUAL PATIENT EXCEPTION REQUEST OR A PROGRAM EXEMPTION
REQUEST.
SO I'M ASKING ALL TO SUBMIT QUESTIONS.
WE'LL HOLD THE Q AND A PERIOD UNTIL CONCLUDED AND WE HAVE
CONTRACTED WITH WEBEX.
THE WEBINARS ARE COMPLIANT WITH FEDERAL RULES CONCERNING
VISUALLY OR HEARING IMPAIRED AS STATED EARLIER.
NOW, LET ME INTRODUCE MY COLLEAGUE, ANNASTEIN HECTOR
MASON.
PLAYING A KEY ROLE OF ALL PROJECTS IN HEALTH EDUCATION,
TRAINING, RESEARCH, AND TEXTUAL DATA MANAGEMENT.
>> THANKS FOR JOINING US.
IT IS MY PLEASURE TO JOIN YOU TO DELIVER THIS WEBINAR THAT IS
ORGANIZED ACROSS MANY SLIDES SO IT'S EASY FOR EVERYONE TO VIEW.
WE HAVE ABOUT 40 MINUTES LEFT TO CONTINUE THE PRESENTATION.
THIS WEBINAR IS ORGANIZED INTO FIVE MAJOR SECTIONS, PURPOSE AND
OBJECTIVES, PROGRAM DIRECTORS AND RESPONSIBILITIES, AND
PREFERENCES AND ACCOUNT MANAGEMENT.
IN THIS SECTION WE'LL TALK ABOUT THE PURPOSES OF THE THEORYS,
OBJECTIVES AND IMPORTANT TERMS TO CONSIDER AS WE MOVE FORWARD.
THIS IS THE FORCE IN A SERIES OF FOUR WEBINARS ON HOW TO AUTO
MATE FORM 168, EXCEPTION REQUESTS AND RECORD OF
JUSTIFICATION THROUGH THE ONLINE SYSTEM AND ENCOURAGE TREATMENT
AND PROGRAMS TO UTILIZE THE WEB BASED SYSTEM WHEN SUBMITTING
REQUESTS AS PART OF THE REGULATORY OVERSIGHT PROCESS.
THIS WEBINAR PROVIDES INFORMATION THAT IS UNIQUE TO
THE USER ACCOUNT PERTAINING TO THE ELECTRONIC PROCESSING OF SMA
162 AND YOU KNOW IS THE APPLICATION FOR CERTIFICATION TO
USE OPIOD DRUGS ON PART 8.11.
AND REQUESTS AND RECORDS OF BY THE END OF THE WEBINAR,
PARTICIPANTS WILL BE ABLE TO DESCRIBE OR EXPLAIN THE FEATURES
OF THE SYSTEM.
THE ADVANTAGES OF PROCESSING THE FORM ONLINE, THE IMPORTANCE OF
INDIVIDUAL PROGRAM DIRECTOR ACCOUNTS AND WHO SHOULD HAVE
THEM.
AND SYSTEM PERM MISSIONS FOR DISABLING ACCOUNTS.
HOW TO OBTAIN THE ACCOUNT AS WELL AS OPTIONS WITH ANOTHER
ACCOUNT TYPES.
AND THE SUBMISSION OF THIS CERTIFICATION APPLICATION FORM
AND REQUEST FORM 168.
REQUIRED ATTACHMENT FOR DIFFERENT SMAE SUBMISSIONS AND
KEY ACCOUNT FEATURES.
SO THERE ARE SEVEN OBJECTIVES FOR THIS WEBINAR.
HERE ARE THE IMPORTANT TERMS.
OTP MEANS SAMSA TREATMENT PROGRAM AS YOU MAY KNOW.
PROGRAM DIRECTOR, A USER TYPE, THAT IS THE EXTRA NET ACCOUNT
TYPE INTENDED.
PLEASE NOTE IT'S A TYPE OF ACCOUNT.
USERS AND OTP EXTRANET SYSTEM SUPPORTS REQUIREMENTS ONLINE.
PATIENT EXCEPTION REQUESTS.
THESE ARE FORMS THAT YOU MAY KNOW.
USED TO TREAT CLIENTS AND THIS CERTIFICATION FORM ARE USED TO
DETERMINE AND PROCESS RENEWALS OR PROGRAM CHANGES.
THE NEXT SECTION HERE WE'RE GOING TO PROVIDE AN OVERVIEW OF
THAT SYSTEM.
SO THERE ARE KEY FEATURES AND THEN, CONSIDERATIONS ABOUT WHEN
TO SUBMIT SMA 162.
AND WHAT ARE THE FEATURES AND ADVANTAGES?
THERE ARE SEVERAL.
THE ONLINE SET OF BILLABLE FORMS AND CORE FEATURES THAT
FACILITATE FULFILLMENT.
THIS IS A MANNER THAT IS DIE VERGENT FROM GUIDELINES FROM
THERAPIES BEING REFERRED TO HERE.
AND INCREASES ACCURACY AND EASE WITH WHICH THEY'RE ABLE TO
MONITOR AND THE ADVANTAGES THAT ARE LISTED HERE.
AND AUTO MATED OUTPUT AND VARIED USER ACCOUNT TYPES.
PROGRAM DIRECTOR AND SPONSOR.
THIS KEY POINT RELATES TO FEATURES ENABLED FOR ACCOUNT
USERS.
AND KEY REQUIREMENTS FOR ACCOUNTS, REQUIREMENTS FOR
ENSURING SYSTEMS SECURITY.
SO WE PROVIDE DIRECTIONS AND ILLUSTRATES FOR GETTING THE
PROCESS STARTED.
WHICH FEATURES ARE ENABLED FOR ACCOUNT HOLDERS?
EMPLOYEES HAVE PERMISSION TO CREATE TOWARD THE SPONSOR.
SO, BEFORE PROCESSING 162, THE DIRECTOR CAN CREATE AND SUBMIT
THE FORMS TO THE SPONSOR AND THEY CAN ATTACH DOCUMENTS.
WHILE SAMSA IS PROCESSING THE 162, THEY CAN MODIFY THE
SPONSOR, THEY CAN ATTACH MODIFIED OR NEW DOCUMENTS AND
AFTER PROCESSING THEY'RE ONLY ABLE TO REVIEW SUBMITTED 162.
WHICH FEATURES ARE ENABLED?
EMPLOYEES HAVE ACCESS TO FOLLOWING FEATURES FOR NEW 162.
FOR SAVED 168, THEY CAN VIEW, MODIFY AND DELETE THAT FORM.
THEY CAN VIEW, THEY CAN ARCHIVE, THEY CAN PRINT THE FORM.
IN ADDITION THE DIRECTOR ACCOUNT TYPE CAN BE COMBINED WITH A
PHYSICIAN ACCOUNT TYPE.
WHICH PROGRAMS ARE ABLE?
THE DIRECTORS HAVE PERMISSION TO APPROVE, DENY, AND NOTE THEY CAN
DISABLE ANY ACCOUNT AND THERE MIGHT BE PROGRAM DIRECTORS THAT
WORK, SAVE, AND MODIFY.
THEY MAY FEW AND PRINT FOR THE OTPs AND HAVE FUNDS DO NOT SIGN
THOSE FORMS.
WHICH ARE INFORMED WHO NEED TO MANAGE IN AN OTP?
WE'LL SHOW YOU WHAT THAT LOOKED LIKE SHORTLY.
AND THESE CAN BE FOR USERS AND PRAY DISABLE FOR SECURITY
PURPOSES AND MAY ONLY DISABLE ACCOUNTS ASSOCIATED WITH THEIR
OTP.
IT AHOWS PROGRAM DIRECTORS TO VIEW ACTIVITIES AND REQUEST WHEN
THEY LOG INTO THE KT.
AND DIRECTORS CAN CLICK ON THE MANAGE ACCOUNTS TAB, SO IN TERMS
OF THE MODIFICATIONS PLEASE NOTE THAT YOU CAN SEE THAT WITH A
LIST OF REQUESTS AND YOU CAN CLICK ON THE MANAGE ACCOUNT TAB.
WHAT ARE KEY REQUIREMENTS FOR USING THE ACCOUNTS?
THERE ARE SIX IMPORTANT REQUIREMENTS FOR CREATING AND
USING THE ACCOUNT.
ONE IS THE NUMBER OF ACCOUNTS FOR PROGRAM DIRECTOR.
USERS MAY HAVE ONE ACCOUNT, APPLICABLE FOR ALL OTPs THEY
WORK IN.
IN TERMS OF THE TYPE OF NAME, IT MUST BE AN E-MAIL ADDRESS.
IF THEY HAVE A USER THEY SINGLE ACCOUNT, COMBINING USER ACCOUNTS
TYPE THAT MAY BE COMBINED WITH A PHYSICIAN ACCOUNT TYPE.
THUS, COMBINING THEIR PERMISSIONS.
PASS WORDS MUST BE CHANGED EVERY 90 DAYS.
ONLY ONE PERSON CAN HOLD THE PROGRAM DIRECTOR ACCOUNTS.
WHAT ARE REQUIREMENTS?
TERMS OF USE FOR THE EXTRA NIGHT REQUIRE CONFIDENTIALITY
REQUIREMENTS UNDER 42 CFR PART TWO.
DO NOT SHARE ACCOUNT USER NAMES AND PASS WORDS.
ALERT ADMINISTRATORS IN CASE OF UNAUTHORIZED ACCESS.
AND CONSENT TO MONITORING AND MONITORING ACCOUNT ACTIVITY.
DO NOT ENTER PATIENT IDENTIFYING INFORMATION INTO THE SYSTEM.
ONLY PATIENT ID NUMBERS SHOULD BE ENTERED.
IN THE SYSTEM, ACCOUNTS ARE DISABLED WITH DETERMINATION OF
EMPLOYMENT.
THERE ARE SEVEN KEY STEPS AND ILLUSTRATION OF SELECTION.
STEP ONE, YOU'LL REQUEST ACCOUNTS, STEP TWO, SELECT THE
PROGRAM DIRECTOR TAB.
STEP THREE, NOTE ALL FIELDS ARE MANDATORY.
STEP FOUR, ACCEPT THE TERMS AND HIT SUBMIT.
STEP FIVE, REVIEW THE CONFIRMATION.
THAT WILL APPEAR AFTER HITTING SUBMIT.
STEP SIX, CHECK YOUR E-MAIL, AND RECEIVE AND REVIEW AND NOTE THAT
THAT IS THE ADDRESS FOR THE CENTER.
STEP SEVEN, RESPOND WITHIN SEVEN DAYS.
NOTE NO TEXT IS NECESSARY.
CLICK REPLY, SEND, THIS WILL COMPLETE YOUR REQUESTS FOR AN
ACCOUNT.
THIS IS WHAT IT LOOKED LIKE.
WHEN SIGNING IN, YOU'LL CLICK ON THE PROGRAM DIRECTOR TAB.
AND YOU'LL BE PRESENTED WITH A FORM SUCH AS THE ONE ON THE
WEBSITE HERE.
SORRY.
ON THE SCREEN.
AND NOTE ALL FIELDS ARE MANDATORY.
EXCEPT FOR PROGRAM DIRECTORS MAY ADD ASSOCIATIONS.
THERE IS A CIRCLE BELOW THE SCREEN SHOT SHOWING THE FORM.
THAT SHOWS INFORMATION FROM MULTIPLE OTPs COULD BE INPUTTED
SO YOU DO NOT HAVE TO CLOSE AND RESTART TO INPUT INFORMATION
THIS IS A CONFIFRM MAGS OF THE TERMS FORM.
THE FOURTH STEP.
YOU'LL ACCEPT THE TERMS HERE.
AND THERE IS A CHECK BOX.
THEN, CHECK YOUR E-MAIL.
NOTE NO TEXT IS NECESSARY IN THE BODY.
JUST HIT REPLY.
AND OBTAIN PERM MISSION FROM THE ADMINISTRATOR TO CREATE YOUR
ACCOUNT.
AFTER PROCESSING YOUR REQUEST, YOU'LL RECEIVE AN E-MAIL
NOTIFICATION CONTAINING A TEMPORARY PASS WORD FOR
ACCESSING ACCOUNTS AND YOU WILL BE PROMPTED TO CHANGE THE PASS
WORD THE FIRST TIME YOU LOG INTO THE SYSTEM.
WHAT ARE THE REQUIREMENTS?
IT MUST BE BETWEEN 8-30 CHARACTERS, CONTAINING ONE UPPER
CASE.
A CAPITAL LETTER AND ONE LOWER CASE.
MUST HAVE AT LEAST ONE DIGIT.
AND ONE SPECIAL CHARACTER.
AND A PERCENTAGE, QUESTION MARK.
ANY SPECIAL CHARACTER.
AND CANNOT INCLUDE WORDS THAT ARE REFERRED TO AS DICTIONARY
WORDS.
DIRECTIONS FOR RESETTING ARE PROVIDED ON SLIDE 61.
PERMISSIONS AND RESPONSIBILITIES, A KEY POINT
WILL FOCUS ON COMPLETING THE ONLINE FORM AND ACCESSING
MULTIPLE OTP.
162 SHOULD BE SUBMITTED TO ADDITION OF NEW UNITS AND IN TO
NOTIFY CHANGE OF DIRECTOR.
CERTIFICATIONS CAN BE SUBMITTED ONLINE.
COMPLETING FORM 162, PERMISSIONS RELATED TO OTP ONLINE SUBMISSION
FORM INCLUDE CREATING AND SUBMITTING A NEW 162 TO THE
PROGRAM SPONSOR.
AND YOU CAN MODIFY THE FORM AND PROVIDE CLARIFICATION, ONLY
PROGRAM SPONSORS ARE ABLE TO SIGN THE FORM.
SO WHEN YOU SIGN IN WITH THE SYSTEM, PROGRAM DIRECTORS HAVE
PERM MISSION TO CREATE A NEW 162.
YOU LOOK UNDER THE NAME.
THERE IS A MENU THERE.
IF LOOKING ABOVE THE NAME, YOU'LL SEE ANOTHER MENU.
THERE IS A THIRD TAB FROM THE LEFT.
YOU CLICK ON THAT IN THE TOP MENU.
YOU CAN CHECK WHEN YOU FILL OUT THE FORM.
SO AGAIN, YOU'LL CLICK ON SMA 162 WHICH IS A TAB ABOVE YOUR
NAME.
AND UNDER YOUR NAME.
YOU'LL BE ABLE TO CLICK ON EITHER TO START A NEW SMA 162
FORM.
THE START OF A NEW FORM, WHAT YOU SEE HERE IN WHAT WILL BE
PRESENTED TO YOU ON THE SCREEN ALLOWS YOU TO LOOK AT THE CIRCLE
THERE, IT ALLOWS YOU TO SUBMIT THE RENEWAL CERTIFICATION.
IF TO APLEA FOR A NEW DIRECTOR, FOR RELOCATION, OR MEDICAL UNIT.
WHEN YOU CLICK ON, THE PURPOSE CAN BE RENEWAL CERTIFICATION FOR
A NEW DIRECTOR FOR RELOCATION, OR FOR MEDICATION UNITS.
AND ONE INFORMATION OR DOCUMENTS ARE REQUIRED TO COMPLETE ONLINE?
DEPENDING ON THE PURPOSE OF THE FORM, CERTAIN ADDITIONAL
DOCUMENT DAYINGS WILL NEED TO BE PROVIDED TO SAMSA.
FOR SPECIFICATIONS ABOUT WHAT THESE ARE, WHAT DOCUMENTS ARE
NEEDED FOR THE REQUEST TYPE, CLICK ON SMA 162 TAB AT THE TOP
MENU.
AND THEN, CLICK ON THE SMA INSTRUCTIONS BELOW YOUR NAME.
AND YOU'LL SEE INSTRUCTIONS THAT YOU CAN FOLLOW TO DETERMINE
WHICH DOCUMENTS YOU NEED TO SUBMIT WITH THE APPLICATION THAT
YOU'RE SUBMITTING.
ARE THERE SPECIAL REQUIREMENTS FOR SUBMITTING DOCUMENTS?
THE DOCUMENTS MAY BE A TEST IN ANY FOLLOWING FILE FORMATS.
DOC, DOCX, WHICH IS MICROSOFT WORD, TIFF OR PDF.
YOU MAY ATTACH THEM AND RESUBMIT.
AND ONLINE CAN BE MODIFIED AND RESUBMITTED AT ANY TIME UP UNTIL
SAMSA COMPLETES PROCESSING IT.
SO, HERE THIS IS ADDITIONAL INFORMATION WE'LL ALLOW.
SORRY.
ADDITIONAL INFORMATION THAT YOU'LL BE ABLE TO VIEW WHEN YOU
ATTEMPT TO UPLOAD REQUIRED ATTACHMENTS.
SO PLEASE, LOOK FOR THAT INFORMATION.
THE SYSTEM WILL TELL YOU WHEN YOU'RE ALMOST DONE.
LETTING YOU KNOW IF YOU'RE ALMOST DONE.
THERE IS ANOTHER EXAMPLE FOR THE NEW MEDICAL DIRECTOR.
YOU CAN SEE HERE, THERE IS A CHECK LIST THAT SHOWS THE FILE
THAT YOU WOULD WANT TO ATTACH.
SO CLICK ON THE BROWSE BUTTON AND THEN, CLICK OKAY.
THE SIS TILL THEN TELLS YOU WHETHER OR NOT IT WILL BE
ATTACHED.
WHAT HAPPENS IS THAT A CONFIRMATION E-MAIL WILL BE SENT
TO THE PROGRAM SPONSOR.
AND THIS WILL NOT BE COMPLETE UNTIL THE PROGRAM SPONSOR
COMPLETES THIS ACTION.
AFTER THE SPONSOR COMPLETES THE REQUIRED ACTION, SAMSA WILL
COMPLETE IF ADDITIONAL INFORMATION IS REQUIRED.
DIRECTORS AND SPONSORS CAN REVIEW THE STATUS BY CLICKING ON
THE TAB AND THAT IS RIGHT THERE WITH THE ARROW CLICKING.
AND THAT IS ABOVE YOUR NAME.
IF YOU CLICK, YOU CAN SEE WHAT THE PURPOSE IS.
AND INDICATED BY THE FIRST RED CIRCLE FROM THE LEFT.
YOU CAN SEE THE STATUS OF THE FORM.
IN THIS CASE, THE FORM IS FRONT SIDE.
NOW, WE'LL LOOK AT THE PERMISSIONS AND RESPONSIBILITIES
FOR SMA 168.
WHEN SHOULD IT BE SUBMITTED?
IT SHOULD BE SUBMITTED TO REQUEST A RECORD OF
JUSTIFICATION ON THEIR 42 CFR 8.12 WHEN THERE IS A TEMPORARY
INCREASE FOR EXCEPTION TO STANDARDS OUTLINED IN THE
REGULATION.
AND YOU MAY KNOW THIS.
PLEASE RECALL ACCOUNT PERMISSIONS RELATED TO AN ONLINE
SUBMISSION EXCEPTION REQUEST INCLUDES CREATING A NEW SMA 168,
SAVING AN SMA 168 FOR LATER COMPLETION OR SUBMISSION,
MODIFYING AN SMA 168 NOT YET SUBMITTED AND VIEWING A PRINTED
AND, SORRY.
VIEWING, PRINTING AND ARCHIVING REQUESTS ASSOCIATED WITH THE
ACCOUNTS.
ALSO, NOTE THAT ONLY PROGRAM ACCOUNT HOLDERS ARE PERMITTED TO
SIGN THE FORM.
OTHER ACCOUNT HOLD OWERS CAN SAVE 168.
AND AFTER YOU LOG INTO OTP TO CREATE A NEW EXTRA NET, CREATE
AN EXCEPTION REQUEST.
SO AFTER LOGGING INTO THE HOME PAGE, OF THE SYSTEM, YOU'LL BE
ABLE TO CREATE AN EXCEPTION REQUEST.
LOOKING UNDER YOUR NAME FOR ACTION YOU WILL NEED TO TAKE.
AND THESE INCLUDE SUBMITTING THE FORMS, AND CREATING FORMS, OR
EDITING THE FORM.
AND IN THIS CASE, IF YOU NEED TO CREATE THE FORM, LOOK UNDER YOUR
NAME.
AND YOU'LL BE ABLE TO DO THAT.
ALL DATA FIELDS FROM PAPER SMA ARE ON THE ONLINE FORM.
SO WHEN THE FORM IS OPEN, THE REQUESTOR'S NAME, AND TITLE ARE
PREPOPULATED.
IF YOU CLICK ON THE CREATE FORM AS MENTIONED IN THIS SLIDE, YOU
WILL BE CLICKING ON THAT AND SEE THIS FORM.
AND THE FORM WILL POPULATE YOUR NAME.
AND YOUR TITLE.
PROGRAM DIRECTORS, OTHER PERSONNEL MIGHT SUPPORT BY
FILLING OUT THE FORM AND SAVING IT FOR LATER SUBMISSIONS BY A
PROGRAM PHYSICIAN.
SO USERS HAVE TWO OPTIONS FOR COMPLETING THE FORM.
AFTER COMPLETING THE FORM, SAVE IT.
AND THAT YOU WILL SEE.
AND IF YOU DON'T HAVE SOME INFORMATION AND ARE NOT READY TO
FINISH OR SAVE THE FORM, CLICK QUIT WITHOUT SAVING BUTTON.
AND THERE IS A TAB ONLY ON PROGRAM ACCOUNT.
NOTICE THAT THAT TAB LOOKS DISABLED FOR -- BECAUSE ONLY THE
PHYSICIAN ACCOUNT HAS THIS TAB ACTIVATED.
AND WHAT HAPPENS WHEN THE FORM IS SAVED?
IT BECOMES AVAILABLE TO SAMSA.
IT CAN BE VIEWED AND DELETED.
OKAY?
SO YOU'LL SEE THE MESSAGE.
WHERE ARE THEY LOCATED?
AGAIN, IF YOU LOOK AT THE MENU YOU WILL SEE SUBMITTED REQUEST.
THIS IS FROM THE HOME PAGE THAT IS TO SIGN IN AND YOU'LL SEE
YOU'LL BE ABLE TO SEE THE SUBMITTED FORM.
THIS IS APPEARING ON THE SAVED EXCEPTION REQUEST LIST.
OKAY?
SO SUBMITTED FORMS APPEAR UNDER SUBMITTED EXCEPTION REQUEST.
BY DEFAULT, IT IS CREATED UNDER THE DATE SUBMITTED BUT CAN BE
SORTED BY PATIENT ID.
THAT IS WHAT YOU CAN DO.
WHAT HAPPENED AFTER THE FORM IS SUBMITTED?
IT CAN BE ARCHIVED OR PRINTED.
CANNOT BE MODIFIED.
AND IF YOU LOOK HERE, AFTER CLICKING ON THIS REQUEST, IN
THIS CASE, SAMSA APPROVED A FORM AND WE'RE STILL WAITING ON A
STATE'S DECISION.
DO YOU WORK IN MULTIPLE OTPs?
IF YOU DO, WHEN YOU SIGN IN, YOU'LL NOTICE AS INDICATED BY
THIS RED ARROW HERE, THAT A LIST OF DIFFERENT OTPs WILL POPULATE
ON THE SCREEN.
AND WHEN YOU DO THAT, WHEN YOU ACTUALLY ARE IN THE PROCESS OF
GETTING READY TO CREATE ONE, LOOK UNDER YOUR NAME.
YOU WILL SEE THE OTP THAT YOU ARE CURRENTLY WORKING ON.
NOW LOOKING AT PREFERENCES AND ACCOUNT MANAGEMENT.
KEY SYSTEM FEATURES SCOMB CHANGING AND RESETTING PASS
WORDS.
WHAT SELECTION DO OTHER PROGRAM DIRECTORS HAVE?
DIRECTORS CAN MANAGE, BUT NOT CREATE USER ACCOUNTS.
AND LET'S TAKE A LOOK AT WHAT THIS LOOKS LIKE IN THIS
ILLUSTRATION HERE.
WHICH TAB ALLOWS DIRECTORS TO MANAGE USER ACCOUNTS?
SO IF YOU CLICK ON THE FOURTH TAB FROM THE LEFT, YOU'LL BE
ABLE TO SEE ALL OF THE USERS IN THIS PARTICULAR PROGRAM THAT YOU
HAVE ENTERED.
IS THERE A PENDING USER ACCOUNT?
IS THERE ANY PENDING USERS?
MAYBE SOMEONE SUBMITTED AN APPLICATION.
WHEN SIGNING IN, YOU'LL BE DIRECTED TO THE MANAGE ACCOUNTS
PAGE.
IN THIS ILLUSTRATION, RIGHT SIDE, IT SAYS MANAGE ACCOUNTS,
YOU CAN DISABLE ANY ACCOUNTS THAT ARE PENDING OR ACTIVE.
WHICH TAB ALLOWS SUBMITTED IS 62s?
THEY CAN BE VIEWED FROM THE TAB IN THE HOME MENU THAT IS THIS
MENU ABOVE YOUR NAME.
SMA 162 TAB SHOWS PURPOSE AND STATUS OF THE 162.
THIS IS SHOWING CLICKING ON THE TAB, CHEN, BELOW YOUR NAME
YOU'LL SEE A LIST AND WILL BE ABLE TO SEE WHAT THE PURPOSE IS
AND WHAT THE STATUS IS.
NOW, RECALL THAT THIS SYSTEM FEATURES FROM MANAGING SMA 168
INCLUDE ARCHIVING AND PRINTING.
SO IN THIS LIST, USERS MAY PREFER TO CLICK ON THE ARCHIVE
BUTTON ON THE RIGHT SIDE OF THE LIST OF SUBMITTED EXCEPTION
REQUESTS.
I'M GOING TO SHOW YOU THE ILLUSTRATION.
YOU CAN PRINT THEN WANTING OR NEEDING COPIES ON BOTH ARCHIVED
AND SUBMITTED REQUESTS LISTS.
THIS IS WHAT IT LOOKS LIKE.
IF YOU CAN SEE THE SCREEN, YOU CAN PRINT, YOU CAN ARCHIVE.
IF YOU GO INTO ARCHIVES EXCEPTION, THE SECOND HOME MENU,
YOU CAN PRINT, SORRY.
IF YOU GO INTO EXCEPTION, YOU'LL NOTICE THERE, TOO, YOU CAN PRINT
ANY ARCHIVED EXCEPTIONS.
OKAY?
CHANGING AND RESETTING PASS WORDS.
FROM WHICH TAB DO EXTRA NET USERS CHANGE PASS WORDS?
BY SELECTING MY ACCOUNTS ON THE TOP MENU.
THIS IS WHAT THE SCREEN LOOKS LIKE.
HOW DO THEY RESET?
THEY CAN RESET BY CLICKING ON THE FORGOT PASS WORD LINK ON THE
LOG ON SCREEN.
SO GETTING ON THE SCREEN, IF YOU CAN'T, AND THIS IS LIKE ANY
OTHER SYSTEM.
YOU HAVE TO LOG ON.
JUST CLICK AND NOTE YOU'LL BE PROMPTED TO CHANGE THE FIRST
TIME YOU LOG IN.
AND FOR SECURITY PURPOSES YOU'LL BE REQUIRED TO CHANGE YOUR PASS
WORD EVERY 90 DAYS.
ALL SYSTEM USERS ARE REQUIRED TO.
THE LINK LEADS TO A REQUEST PAGE WHERE YOU'RE REQUIRED TO TYPE IN
YOUR USER NAME THIS IS SHOWN HERE IN THIS ILLUSTRATION.
A NEW PASS WORD WILL BE SENT TO YOUR E-MAIL.
WE HAVE COME TO THE END OF THE PRESENTATION.
REVIEW THE MANUAL WHEN YOU GET A CHANCE.
IT STATES THE RELEASE DATE IS OCTOBER 31, 2015.
IF YOU HAVE QUESTIONS OR NEED MORE INFORMATION CONTACT THE OTP
CENTER FOR ASSISTANCE.
STAFF ARE AVAILABLE TO ANSWER FROM 8:30 TO 5:00 P.M. EASTERN
TIME.
IF YOU HAVE QUESTIONS WE ARE AVAILABLE.
THANK YOU FOR PARTICIPATING IN THIS WEBINAR.
>> OKAY.
SO THIS IS MARK AGAIN.
THANK YOU.
AND IT'S A COMPREHENSIVE PRESENTATION.
AND THANK YOU FOR THE WORK AS WELL.
SO NOW WE BE WAITING TO GET YOUR QUESTIONS.
MISS REPSON PROVIDES LEADERSHIP AND DEVELOPMENT.
SHE HAS MORE THAN 25 YEARS OF EXPERIENCE IN DESIGNING AND
DEVELOPING SOLUTIONS USING MARKET-LEADING SOFTWARE AND HAS
BEEN INVOLVED IN THE SOFTWARE INITIATIVE.
ALSO, WHILE NOT SPEAKING BUT PARTICIPATING IS SUSAN HYLE.
SHE LEADS THE TECHNICAL ASSISTANCE PROJECT.
SUSAN HAS BEEN MY PRIMARY CONTACT IN DEVELOPING THESE AT
THE INCEPTION WHICH, AS I SAID TOOK TIME AND PLANNING.
SO THIS IS YOUR OPPORTUNITY TO PUT QUESTIONS TO US.
UNDERSTAND THAT THE POINT IS TO GET STAFF TO SUBMIT THE
EXCEPTION REQUESTS, WHETHER IT'S A PATIENT OR PROGRAM, THROUGH
THIS SYSTEM, WHICH WILL KEEP YOUR SODA, YOUR STATE TREATMENT
AUTHORITY INFORMED.
EXISTING METHODS OF HAVING OTPs FAX PAPER REQUESTS IN IS TOO
SLOW.
IT DOES LENGTHEN THE CUE AND COMPLICATES THE STATE
AUTHORITIES.
AND SINCE WE'RE IN AN INCREDIBLY DYNAMIC TIME, AT THE PRESENT
MOMENT, IT'S IN THE PROGRAM'S INTEREST TO UTILIZE THE ACCOUNTS
AND THERE IS A FAIR AMOUNT OF PLANNING.
SO THE FIRST QUESTION IS DO YOU SUBMIT A CLINIC REQUEST?
IF OTP IS CLOSED DUE TO HURRICANE, DO YOU SUBMIT AN SMA
168?
I EXTEND THAT QUESTION TO WHEN THERE ARE ANY DISRUPTIONS IN
SERVICE RELATED TO AN EVENT SUCH AS HURRICANE, OR OTHER
DISRUPTIVE SERVICE EVENT, WHAT DOES THE PROGRAM NEED TO SUBMIT?
>> HELLO, EVERYBODY.
THIS IS MARGARITA.
I EXPECT YES.
YOU NEED TO SUBMIT 168 EVERY TIME THERE IS A CHANGE IN
PROTOCOL.
SO WHEN THE CLINIC IS CLOSED DUE TO HURRICANE, THERE WILL BE
CHANGES IN PROTOCOL, RIGHT?
SO YES.
YOU WILL HAVE TO SUBMIT IT.
>> WE HAVE THE LINE OPEN FOR ADDITIONAL QUESTIONS.
AND WE DO HAVE ONE MORE COMING.
SO IF YOU'RE ON THE FENCE, THIS IS THE FINAL FOUR OF THE WEBINAR
SERIES PRODUCED IN CONJUNCTION WITH THE PARTNERSHIP WITH AIR.
SO THIS IS YOUR OPPORTUNITY TO PUT QUESTIONS TO US AND WE HAVE
ONE COMING UP IN THE NEXT FEW SECONDS.
IT'S AN EXCEPTION REQUEST APPROVED BY THE STATE TREATMENT
AUTHORITY, AND DENIED BY SAMSA, HOW CAN OTP LEARN THE REASON FOR
THE DENIAL IF THERE IS NO EXPLANATION IN RESPONSE?
SO THEY'RE LOOKING TO GETS SOME DIFFERENTIATION.
THE QUESTION IS, HOW DOES THE PROGRAM LEARN WHICH OF THE TWO
PARTIES, FEDERAL, OR STATE, DENIED THE REQUEST?
>> THERE IS A PLACE ON THE FORM FOR COMMENTS.
AND CAN OPEN SMA AND SEE THE COMMENTS.
IF THERE IS NO EXPLANATION, YOU CAN CALL AND ASK.
>> I ASSUME, ONCE THE RESPONSE IS A NEGATIVE RESPONSE, FALLING
THE COMMENTS THAT ARE NOTED ON THE SYSTEM THAT THEY CAN CALL
ONE REPRESENTATIVE THAT MAKES SENSE, TOO.
>> YES. >> NEXT QUESTION.
WILL THE ANNUAL HAVE GUIDANCE ON WHAT IS NEEDED ON THE REQUEST?
THE QUESTION IS I HAVE RECEIVED FEED BACK THEY HAVE NOT PROVIDED
INFORMATION FOR THE REQUEST.
SO THE QUESTION GOES TO START OF WHAT LINES OUT WHAT INFORMATION
IS ESSENTIAL WHEN SUBMITTING ON BEHALF OF THE PASH KWENT OR
PROGRAM.
THAT IS A FAIR QUESTION.
>> I THINK AT THIS PART OF THE MANUAL TO PROVIDE GUIDANCE?
>> YES.
YES.
WE PROVIDE THE DEFINITIONS OF THE FIELDS AND WHAT INFORMATION
NEEDS TO BE INCLUDED THERE IN THE FIELDS.
>> ANOTHER QUESTION SUBMITTING A 168 FOR WHEN IT IS CLOSED.
SO THIS IS ASKING IF WE PLAN TO CLOSE THE CLINIC FOR TRAINING DO
THEY NEED TO SUBMIT A 1668?
CAN YOU TAKE THIS ONE, TOO?
>> I THINK WE'RE GETTING INTO SPECIFICS, I ASSUME THERE ARE
STATES THAT VARY IN POLICIES THAT MIGHT SUPERSEDE.
BUT WE MAY NEED TO CIRCLE BACK AND ALLOW VARIATIONS FROM STATE
TO STATE.
IS THAT APPROPRIATE?
>> YES.
DEFINITELY. >> THIS DIFFERENT YATES THE
ISSUE OF A CLOSURE, AS REQUESTED BY THE STATE.
SO THE QUESTION GOES ON TO SAY IF THE STATE SENDS OUT A
NOTIFICATION OF CLOSURE IN THIS CASE, WOULD INDIVIDUAL OTPs NEED
TO SEND A REQUEST TO SAMSA AGAIN PRESUMING THE AUTHORITY ISSUED A
NOTICE SYSTEM WIDE?
SO DOES IT NEED TO SUBMIT IF THE STATE HAS DONE SO?
>> THIS IS SUSAN.
I THINK TO MAKE SURE WE'RE GIVING THE APPROPRIATE ANSWER,
WE WANT TO CHECK BACK WITH SAMSA WITH WHEN THESE NEED TO BE
SUBMITTED.
SO IF YOU'LL BARE WITH US WHILE WE GET INFORMATION WE'LL GET
THAT TO YOU AND FOLLOW UP, MARK, IF THAT WORKS FOR YOU.
>> THAT IS FINE.
AND WHEN SENDING OUT INFORMATION WE'LL PROVIDE ANSWERS AND SEND
YOU RESPONSES.
NEXT QUESTION.
WHAT WOULD WITH SET UP TO A 168 IS DENIED BY SAMSA, WITH THE
PROGRAM ABLE TO AMEND THE ORIGINAL SMA 168 RATHER THAN
HAVING TO REDO THE ENTIRE REQUEST?
>> I THINK IT'S A POLICY THAT SUBMITTING A NEW ONE.
>> SAY THAT AGAIN. >> IT'S A POLICY THAT YOU HAVE
TO SUBMIT A NEW ONE.
YOU CANNOT AMEND AN EXISTING ONE.
>> OKAY.
>> THAT QUESTION IS THAT IT RECOGNIZES THAT AT THE PRESENT
TIME, THE SYSTEM IS SET UP IN SUCH A WAY THAT YOU HAVE TO
SUBMIT A NEW REQUEST.
THE HEART OF THE QUESTION GOES TO IS THIS ANTICIPATED?
THAT THE SYSTEM WILL BE ALTERED AND THE PROGRAM WOULD SIMPLY
AMEND WHAT HAD BEEN SUBMITTED?
SO I REALIZE THIS SYSTEM IS NOT SET UP FOR THAT.
THIS QUESTION ANTICIPATES FUTURE POLICY CHANGE.
>> THERE ARE NO PLANS TO ALLOW THEM ENDING RIGHT NOW.
IN FUTURE, IF CHANGING, THEN WE'LL DO IT AND CONSIDER IT.
>> OKAY.
THAT IS A QUESTION.
THERE ARE FOLKS LISTENING IN.
SO THAT IS GOING TO BE A QUESTION FOR YOU.
IN THE FUTURE.
SO YOU PROVIDE DIRECTION TO AIR.
OKAY.
NEXT WE HAVE A COUPLE QUESTIONS.
I KNOW WE'RE GOING BEYOND, BUT AGAIN, IT'S IMPORTANT TO GET THE
QUESTIONS ANSWERED.
IF THE PATIENT HAS TIME AND FREEMENT AND DOES NOT HAVE A
PHASE LEVEL AND THE PATIENT IS REQUESTING TAKE HOMES FOR A
TRIP, DOES THE PROGRAM HAVE TO SUBMIT AN EXEMPTION REQUEST?
KEEPING IN MIND PHASES ARE DIFFERENT.
I REALIZE THE FEDERAL REGULATION SAMSA DO NOT ESTABLISH PHASES
PER SE. >> WE'RE GOING TO HAVE TO WORK
TO GET ANSWERS TO QUESTIONS THAT ARE ABOUT CHIN CAL REQUIREMENTS
ABOUT WHEN AN EXCEPTION NEEDS TO BE OFFERED.
KIND OF THE PARAMETERS IS HELPING YOU UNDERSTAND HOW THIS
SYSTEM CAN BE USED FOR THE PROCESSING OF THE FORMS RATHER
THAN WHEN PARTICULARS WITHIN THE EXCEPTIONS NEED TO BE FILED.
WE'LL GET BACK TO THE APPROPRIATE PEOPLE ON QUESTIONS
LIKE THAT, IF THAT WORKS FOR YOU, MARK?
>> YES.
IT DOES.
>> OKAY.
SO, IF THE PROGRAM IS NOT CLOSED BUT THERE ARE PATIENTS THAT MAY
BE IMPACTED BY THE DISRUPTION AND MAY NEED TAKE HOMES DO THEY
HAVE TO USE THE SITE IF THEY HAVE THE LEVEL OF TAKE HOME?
>> I'M STARTING TO SOUND LIKE A BROKEN RECORD.
WE'RE GOING TO HAVE TO CHECK WITH SAMSA.
I JUST WANT TO MAKE SURE WE'RE CONSISTENT.
>> I UNDERSTAND.
THE LAST ONE, WE'RE LOOKING AT A PROGRAM OPEN SEVEN DAYS PER
WEEK, THAT IS OPEN IF STATE TO STATE.
WITH A CONSERVATIVE APPROACH, THE QUESTION IS THAT DOES OTP
NOTIFICATION NEED TO BE SUBMITTED IF IT DOES NOT RESPOND
TO A PARTICULAR PATIENT WHO HAS AN ALLOWABLE NUMBER OF TAKE
HOMES?
>> YES.
YES.
>> OKAY.
THAT WRAPS IT UP FOR US.
I WANT TO THANK PARTICIPANTS FOR ATTENTION AND QUESTIONS THAT
WE'RE ASKED.
AND THANKS MARY LOU AND HER ASSOCIATES WHO PROVIDED GUIDANCE
THROUGHOUT THIS PROCESS.
AND CERTAINLY IN EXECUTION OF THE WEBINAR AND TO SUSAN,
ANNASTEIN AND MARGARITA.
THEIR EXTRAORDINARY WORK IN DEVELOPING ELECTRONIC MANUALS
AND POWER POINTS AND MY COLLEAGUE IN NEW YORK ANGELINA
BUDILLA.
SO, THANK YOU, ONCE AGAIN.
AGAIN, I REMIND YOU THAT PARTICIPANTS WILL GET A
QUESTIONNAIRE SURVEY AND WE'LL HAVE THESE AVAILABLE ON OUR
WEBSITE.
PROBABLY AT THE END OF THE WEEK WITH THE POWER POINT.
YOU KNOW THAT THEY'LL ALL BE AVAILABLE AT THE END OF OCTOBER.
SO THANK YOU AGAIN.
AND HAVE A GOOD AFTERNOON.